Dynamic professional with extensive experience at Amazon and Ovations Entertainment, specializing in communication and project management. Demonstrated ability to enhance operational efficiency and manage budgets effectively. Strong expertise in data analysis and event organization, consistently achieving results in high-pressure environments.
Overview
8
8
years of professional experience
Work History
Picker
Amazon
Moreno Valley, CA
09.2021 - Current
Communicated effectively with team members regarding order status updates.
Organized goods within the warehouse according to item categories, size or weight.
Maintained a clean and organized work area to ensure safety.
Identified opportunities for cost savings through improved operational efficiency measures.
Collaborated with team members in order picking processes ensuring efficient workflow.
Communicated with supervisors regarding any discrepancies between physical count results versus system records.
Ensured that all paperwork related to receiving, stocking and shipping is completed correctly in accordance with company policies.
Received and processed customer orders for merchandise in a timely manner.
Office Manager
Ovations Entertainment
Cincinnati, OH
05.2017 - Current
Maintained confidential records relating to personnel matters.
Reviewed contracts for accuracy prior to signing off on behalf of the company.
Assisted with the preparation of budgets, forecasts and financial statements.
Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Organized company events including holiday parties, team building activities .
Assisted in developing budgets for departmental expenses.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Provided administrative support to management team including preparing reports and presentations.
Facilitated communication between executives across different departments.
Facility Manager
ResCare Residential Services
Rancho Cucamonga, CA
05.2022 - 10.2024
Ensured compliance with applicable building codes, ordinances, laws, rules, regulations and standards.
Created processes to improve operational efficiency within the facility's departments.
Managed contracts related to building services such as janitorial or security services.
Implemented policies related to health and safety regulations at the workplace premises.
Resolved customer complaints pertaining to facility-related matters quickly and effectively.
Analyzed existing procedures for cost savings opportunities within the department's budget.
Prepared and submitted reports on facility operations, including budget updates.
Recruited, trained, managed and evaluated performance of staff members involved in daily operations.
Managed and directed facility staff by handling assignment delegation and timely completion.
Collected, analyzed and prepared reports of statistical data to assess facility management objectives.
Education
Associate of Arts - American Studies
Riverside City College
Riverside, CA
07-2025
Associate of Arts - Communication, Media & Languages
Riverside City College
Riverside, CA
07-2025
Associate of Arts - Humanities, Philosophy And Arts
Riverside City College
Riverside, CA
06-2025
Associate of Arts - Sociology
Riverside City College
Riverside, CA
06-2025
Associate of Arts - Social & Behavioral Studies
Riverside City College
Riverside, CA
12-2024
Skills
Effective communication
Customer service
Project management
Critical thinking
Event organization
Data analysis
Budget management
Event planning
Document management
Team collaboration
Documentation proficiency
Cross-functional coordination
Schedule coordination
Data entry
Problem-solving
Computer skills
Recordkeeping proficiency
Staff coordination
Attention to detail
Microsoft Office Suite
Meeting scheduling
Timesheet management
Deadline tracking
Effective multitasking
Accomplishments
Dean's list
Student Government
Timeline
Facility Manager
ResCare Residential Services
05.2022 - 10.2024
Picker
Amazon
09.2021 - Current
Office Manager
Ovations Entertainment
05.2017 - Current
Associate of Arts - American Studies
Riverside City College
Associate of Arts - Communication, Media & Languages
Riverside City College
Associate of Arts - Humanities, Philosophy And Arts