STARSHEA ROBERTSON
Richmond,VA
Summary
Dedicated professional with 20+ years of experience in acute care, long term care, and ambulatory care settings. Committed to providing exceptional patient care while ensuring safety and satisfaction. Skilled in meeting diverse medical and personal needs.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Medical Assistant
VCU Health Systems - Medical Respiratory ICU
Richmond, VA
08.2023 - Current
- Initiated pre-calls to patients for endoscopy prep instructions.
- Participated in revisions of pre-procedure instructions.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Registered new patients into practice management software program accurately entering demographic information.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Patient Care Technician
VCU Health System
Richmond, VA
04.2022 - 08.2023
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Collected specimens such as urine samples for testing purposes according to established protocols.
- Organized supplies in order to maintain adequate stock levels throughout shift.
- Handled a range of responsibilities effectively to support both patients and staff.
Endoscopy Technician-CNA
Medarva Stony Point Surgery Center
Richmond, VA
02.2019 - 04.2022
- Prepared rooms for endoscopic procedures according to established protocols.
- Assisted in the training of new staff members on proper operation of endoscopic equipment.
- Maintained endoscopy equipment, including cleaning, sterilizing and troubleshooting.
- Assisted physicians with endoscopic procedures such as esophagogastroduodenoscopies, colonoscopies, sigmoidoscopies, enteroscopies and biopsies.
- Performed post-operative care for cataract surgeries, plastic surgeries, and dental treatments.
Lead Patient Care Technician-Float Pool
Henrico Doctors Hospital Parham
Richmond, VA
04.2018 - 02.2019
- Assisted in various departments, interviewing and orientating new staff members to various departments.
- Provided necessary supplies, support, and assistance to medical staff and patients for unit-specific procedures.
- Provided emotional support to family members during difficult times by listening compassionately and offering resources for additional help when needed.
- Monitored vital signs, recorded data into electronic health records and reported any abnormalities to nurses or physicians.
- Assisted with transporting patients to other departments for tests or procedures as needed.
- Maintained cleanliness of examination rooms between appointments by disinfecting surfaces and restocking supplies.
Rehab Nursing Technician
Sheltering Arms Hospital
Mechanicsville, VA
07.2017 - 04.2018
- Provided direct care to patients with physical disabilities, including assisting them with daily activities and therapeutic exercises.
- Performed patient assessments, evaluated progress, and reported outcomes to the rehab nursing team.
- Assisted with wound care management, catheterizations, and other medical procedures as directed by a registered nurse or physician.
- Provided emotional support to patients dealing with long-term disability or illness.
- Organized equipment for treatment sessions according to the needs of each patient.
- Adhered to standard operating procedures related to infection control practices in order to maintain a clean environment for all patients and residents.
Anesthesia Technician
VCU Health System
Richmond, VA
08.2015 - 07.2017
- Ensured all required equipment, supplies, and medications were available for each procedure.
- Assisted anesthesiologists in the preparation and administration of anesthesia during surgical procedures.
- Prepared operating rooms by setting up necessary equipment such as monitors, ventilators, IV pumps.
- Cleaned, disinfected, and sterilized instruments and equipment used in the OR following established protocols.
- Participated in staff meetings discussing new techniques or updates regarding patient care policies.
Care Partner
VCU Evans Haynes Burn Center
Richmond, VA
10.2012 - 08.2015
- Prepared and issued sterile dressing packs for wound care.
- Recorded input, output, and other assigned measurements.
- Assisted in daily living activities such as bathing, dressing, grooming, and toileting.
- Helped maintain a clean and safe environment by performing light housekeeping duties.
- Maintained accurate records of patient care, condition, progress and concerns for review by medical staff.
- Encouraged independence while providing necessary support for activities of daily living.
Education
Certified Phlebotomy Tech - Phlebotomy
Community College Workforce Alliance
Richmond, VA07-2024
Certificate - Medical Assistant
Richmond School of Health And Technology
Richmond, VA11.2004
Certificate in Nurse Aide - Certified Nursing Assistant
Sargeant Reynolds Community College
Richmond, VA02.2003
Skills
- Electronic Medical Records
- CPR Certification
- Basic Life Support
- Venipuncture and phlebotomy
- Electrocardiography (EKG)
- Patient education
- Wound care
- Procedure assistance
- Vital signs and examinations
Certification
- Certified Phlebotomy Technician
- Certified Nurse Aide
- Medical Assistant
References
References available upon request.
Timeline
Medical Assistant
VCU Health Systems - Medical Respiratory ICU
08.2023 - Current
Patient Care Technician
VCU Health System
04.2022 - 08.2023
Endoscopy Technician-CNA
Medarva Stony Point Surgery Center
02.2019 - 04.2022
Lead Patient Care Technician-Float Pool
Henrico Doctors Hospital Parham
04.2018 - 02.2019
Rehab Nursing Technician
Sheltering Arms Hospital
07.2017 - 04.2018
Anesthesia Technician
VCU Health System
08.2015 - 07.2017
Care Partner
VCU Evans Haynes Burn Center
10.2012 - 08.2015
- Certified Phlebotomy Technician
- Certified Nurse Aide
- Medical Assistant
Certified Phlebotomy Tech - Phlebotomy
Community College Workforce Alliance
Certificate - Medical Assistant
Richmond School of Health And Technology
Certificate in Nurse Aide - Certified Nursing Assistant
Sargeant Reynolds Community College
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