Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Timeline
Generic

Startyria Church

Timmonsville,SC

Summary

Passionate about building customer relationships and defusing customer situations. Expertise in Retail

One of my main achievements is consistently providing excellent customer service while meeting performance goals. I developed strong communication skills, learned to handle difficult situations calmly, and became reliable at completing tasks accurately and on time.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Online Personal Shopper

Walmart
Florence, SC
10.2025 - Current

I assist customers with online orders by selecting products, communicating about substitutions, processing orders accurately, and ensuring timely delivery with excellent customer service.

Assistant Manager

Cato Fashions
04.2024 - 06.2024
  • Conducted employee performance reviewed and provided feedback.
  • Promoted loyalty programs and special offers.
  • Completed paperwork and reports related to sales, inventory and staff scheduling.
  • Communicated with store management regarding operational issues and updates.
  • Created visual appealing displays to showcase merchandise.
  • Setting sales goals and monitoring progress towards achieving them.

Sales Associate

Macy's
03.2022 - 09.2023
  • Greeted Patrons
  • Enjoyed working as a team member as well as independently.
  • Ensured proper processing, presentation, and replenishment of stock.
  • Met sales goals, participated in pre-selling events, and offered solutions to customers.
  • Handled returns, selled gift cards, and resolved customer issues.

Order Processor

Amazon
04.2021 - 02.2022
  • Greeted Patrons
  • Enjoyed working as a team member as well as independently.
  • Ensured proper processing, presentation, and replenishment of stock.
  • Met sales goals, participated in pre-selling events, and offered solutions to customers.
  • Handled returns, selled gift cards, and resolved customer issues.

Cashier

Dollar General
01.2020 - 03.2021
  • Used a cash register to process sales by scanning items and totaling purchases.
  • Provided customer service by answering customer questions and resolved customer service issues.
  • Provided a positive customer experience with friendly and courteous service
  • Directed guest to products
  • Adhered to store policies and procedures, including health and safety regulations.

Sandwich Artist

Subway
05.2018 - 11.2019
  • Assisted with restocking of supplies needed.
  • Ability to keep customer areas clean and sanitized.
  • Scanned and entered packaged into the tracking system
  • Handled or processed light paperwork

Education

Diploma - undefined

Kingstree Senior High School
01.2016

Skills

  • MANAGEMENT
  • Supervised a team of 20 employees, ensuring efficient daily operations and maintaining high standards of customer service
  • CREATIVITY
  • Generated innovative ideas and approached to challenges
  • SALES
  • Developed and implemented staff training programs to enhance product knowledge and sales techniques, resulting in 30% increase in sales
  • COMMUNICATION
  • Resolved customer complaints promptly and professionally, fostering positive customer experiences and increasing retention
  • LEADERSHIP
  • Mediated disputes and facilitated constructive dialogue between team members

Personal Information

Title: Assistant Manager

Certification

Certified Nursing Assistant (CNA)

Timeline

Online Personal Shopper

Walmart
10.2025 - Current

Assistant Manager

Cato Fashions
04.2024 - 06.2024

Sales Associate

Macy's
03.2022 - 09.2023

Order Processor

Amazon
04.2021 - 02.2022

Cashier

Dollar General
01.2020 - 03.2021

Sandwich Artist

Subway
05.2018 - 11.2019

Diploma - undefined

Kingstree Senior High School
Startyria Church