Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Financial Service Representative
First Interstate Bank
Edgemont, SD
2019.08 - 2024.07
Assisted with customer requests and answered questions to improve satisfaction.
Exceeded customer satisfaction by finding creative solutions to problems.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Worked effectively in team environments to make the workplace more productive.
Identified needs of customers promptly and efficiently.
Recognized by management for providing exceptional customer service.
Legal Assistant
Thorn Law Group
West Plains, MO
2016.03 - 2018.05
Assisted with document production and deposition preparation.
Organized exhibits for trial proceedings.
Proofread drafts of legal documents for accuracy in grammar and punctuation.
Ensured that all paperwork was properly filed according to established procedures.
Processed incoming mail on a daily basis.
Greeted clients upon arrival at office and provided assistance as needed.
Maintained client confidentiality in all matters.
Answered phones promptly while providing courteous customer service.
Performed basic bookkeeping duties including tracking payments received from clients.
Scanned physical documents into electronic format for storage in a secure database system.
Education
High School Diploma -
Viola High School
Viola, AR
2005-05
Some College (No Degree) -
Arkansas State University Mountain Home
Mountain Home, AR
Skills
Problem-Solving
Teamwork and Collaboration
Dependable and Responsible
Time Management
Excellent Communication
References
References available upon request.
Timeline
Financial Service Representative
First Interstate Bank
2019.08 - 2024.07
Legal Assistant
Thorn Law Group
2016.03 - 2018.05
High School Diploma -
Viola High School
Some College (No Degree) -
Arkansas State University Mountain Home
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