Stasha George
Brooklyn
Summary
Well-qualified Multi-Site Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
8
8
years of professional experience
Work History
Site Administrator
Caremax
01.2023 - Current
- Maintained strict confidentiality of sensitive patient information through secured electronic filing, adhering to HIPAA guidelines .
- Managed daily administrative tasks to ensure smooth operations within the office.
- Enhanced patient care by establishing strong relationships with providers, clinical and non-clinical team.
- Completed bi-weekly payroll for a team of 6-10 employees.
- Addressed and remedied all patient or team member issues.
- Assisted with regulatory issues such as compliance.
- Built and managed processes for tracking and monitoring staff performance.
- Coordinated regular staff meetings to address challenges, discuss solutions, and share best practices within the team.
- Ensured a safe, comfortable environment for patients by promptly addressing any concerns or issues that arose during their visits.
- Implemented new processes for managing patient flow, minimizing wait times while maintaining high-quality care standards throughout the practice.
- Learned and adapted quickly to new technology and software applications.
Site Manager
StatCare Urgent & Walk-in Medical Care
01.2021 - 01.2023
- Worked in direct collaboration with other physicians and referred patients accordingly to best support health care needs
- Prepared and maintained correspondence, reports and claims in compliance with federal regulations and followed best practices in patient and family support
- Recorded patients' health histories and provided over 500 consultations weekly
- Hired, onboarded and supervised 17-20 medical staff efficiently, equitably and thoughtfully
- Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs
- Communicated effectively with owners, providers and on-site associates
- Kept properties in compliance with local, state and federal regulations
- Promoted positive company and owner relationships through proactive attention to concerns
- Analyzed and evaluated monthly and quarterly financial statements
- Maintained constant balance and accounting of property petty cash account
- Oversaw and enhanced work on-site and remote team members to promote optimal efficiency and obtain necessary results.
Assistant Site Manager
CityMD Urgent Care Facility
06.2016 - 02.2019
- Coaching, managing, disciplining and developing the staff, performance, promotions and interviews
- Built a strong positive communication with physicians and worked as a team to enhance the success of the practice
- Responsible for staying up to date on all policies, guidelines and compliances
- Verified completed projects met approved time, quality and cost estimates
- Attended weekly meetings with SM, DM & RM to discuss safety procedures, compliance issues and facility maintenance
- Kept sites compliant with OSHA, federal, state and local regulations for operational procedures against best practices
- Oversaw all daily office operations and equipment maintenance
- Monitored, coached and supervised team of 10-12 employees daily
- Established employee work schedules to properly staff 3 departments for each shift.
Education
GED -
Brooklyn Educational Opportunity Center (CUNY)
Brooklyn, NYSkills
- Customer service
- Time management
- Computer literacy
- Leadership
- Microsoft excel
- Microsoft word
- Staff Training
- Safety Procedures
- Business Administration
Timeline
Site Administrator
Caremax
01.2023 - Current
Site Manager
StatCare Urgent & Walk-in Medical Care
01.2021 - 01.2023
Assistant Site Manager
CityMD Urgent Care Facility
06.2016 - 02.2019
GED -
Brooklyn Educational Opportunity Center (CUNY)
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