Stavana Seale
Clanton,AL
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Assistant Manager
Murphy USA
Clanton, US
11.2023 - Current
- Supervised daily operations including scheduling shifts, assigning duties.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
- Recruited and trained new employees to meet job requirements.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Reviewed completed work to verify consistency, quality, and conformance.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Customer Service Representative
Walmart
Clanton, US
- Developed positive relationships with customers through friendly interactions.
- Updated databases with new and modified customer data.
- Conferred with customers by telephone or in person to provide information about products or services and
- Conferred with customers by telephone or in person to provide information about products or services and take
- Resolved customer complaints promptly and efficiently.
Personal Care Aide
Eastchase senior living
Montgomery, US
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Observed changes in behavior or physical condition of clients and reported any significant changes promptly to supervisor and nursing staff members.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Transported patients to medical, dental and personal care appointments.
- Maintained clean and well-organized environment for client happiness and safety.
- Improved patient outlook and daily living through compassionate care.
- Reported concerns to nurse supervisor to promote optimal care.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
Armed Security Officer
Signal 88 Security
Mobile, US
- Adhered to company policies regarding access control procedures for visitors and guests and contractors.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
- Maintained high levels of alertness throughout shifts.
- Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
- Monitored building access and identified all officials and employees before authorizing entrance.
- Maintained safety of residents by conducting foot patrols, monitoring vehicle traffic and identifying unauthorized persons or vehicles on premises.
- Conducted regular patrols of the facility grounds using both vehicle and foot patrol methods.
- Investigated reported incidents to protect company assets.
- Investigated reported incidents such as theft, vandalism, trespassing.
- Explained security protocols to employees and guests to promote readiness for emergency situations.
- Monitored security cameras to identify and respond to suspicious activity.
- Performed daily inspections of security equipment such as gates, locks, alarm systems, and radios, ensuring that they were operating properly.
- Patrolled large commercial facility on irregular schedule to look for suspicious activities.
- Monitored CCTV systems to ensure safety and security of premises.
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
Education
High school -
Greenville high
Greenville, ALSkills
- Recruiting and interviewing
- Retail operations management
- Compliance
- Conflict resolution
- Verbal and written communication
- Workload management
- Employee performance evaluation
- Staff management
- Staff development
- Team leadership
- Money handling
- Inventory management
- Staff training and development
- Patient care
- Dressing assistance
- HIPAA compliance
- Patient hygiene assistance
- Flexibility and adaptability
- Time management
- Lifting and transferring
Certification
- First Aid Certification
- Driver's License
- Armed Security License
Personal Information
Authorized To Work: US
References
References available upon request.
Timeline
Assistant Manager
Murphy USA
11.2023 - Current
Customer Service Representative
Walmart
Personal Care Aide
Eastchase senior living
Armed Security Officer
Signal 88 Security
High school -
Greenville high