Steely Bodick

· Overseen accounts stuck within a pipeline from submission documents all the way to closing, at any point in this process something could go wrong with the loan internally and I would troubleshoot this. With an average of 94+ cases worked on each day and 470+ weekly at a pace of 3 to 5 min per case. Multi-million dollar loans corrected frequently, this saved countless team members time trouble shooting in different factors of the work place as well as produced billions in revenue for UWM.

· Leveraged knowledge of 140+ different loan products to communicate with customers via phone, zoom, and email to provide status of loan application which would address what further steps need to be done on the borrower or lender side to move forward loan in pipeline.

· Enhanced customer loan application prior to closing table by ensuring loan meets UWM qualifications, resulting in 95% of loans closing within 11-15 days.

· Engaged with the community by developing relationships via door-to-door, and follow up phone calls to understand if homeowners qualify for the PPA (Power Purchase Agreement) solar program that reduces the cost of electricity. Closing 3 deals weekly for the company which in turn produced revenue.

· Determine prospect eligibility by reviewing usage data on recent electric bill, after reviewing of KW/H (Kilowatts per hour) to build proposal of system and cost effectiveness. Saving the company time effectively by sifting out those not fit for the program.

· Overall, the end goal is getting solar to the homeowner with nothing out of pocket, showing them a design for their roof, and getting them into a position of paying 20-40% less for electricity by producing on site, opposed to paying the local utility company. Impacting the community with a cheaper cost for electricity while producing revenue for the company.

• Created and maintained relationships with key accounts, ensuring customer satisfaction with product quality and delivery timelines.
• Analyzed market trends to identify potential opportunities for increasing sales revenue.
• Resolved customer complaints promptly by providing solutions that best meet their needs.
• Negotiated contracts with vendors to obtain favorable pricing terms on products purchased by customers.
• Kept detailed records of employee sales.
• Surveyed members of the community and addressed my truck being in the area providing a pest control service for discounted price, closing on average 1 in every 16 people spoken to in turn adding an revenue to the company.