Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Steeve Delgarde

Plainfield,NJ

Summary

Highly Skilled and reliable Handyman for over 6 years of experience in residential property seeking a property Manager position. Proven ability to identify and resolve issues efficiently, coupled with strong customer service and problem solving skills.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Handy Person

5Pointz
04.2024 - Current
  • Work with three different AC units
  • Installing and troubleshooting, Ptacs, Heat Pumps and Daikin units.
  • Installed various home appliances to improve client comfort and convenience.
  • Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
  • Maintained high levels of quality control with meticulous attention to detail in all performed tasks.
  • Utilized effective communication skills to understand client needs clearly before starting work on any project.
  • Completed complex projects within deadline, managing time efficiently between multiple tasks.
  • Collaborated with other professionals on larger-scale projects, contributing specialized expertise as a handy person.
  • Reduced repair costs for clients by employing efficient troubleshooting techniques.
  • Boosted client retention rate by providing high-quality repairs and excellent customer service.
  • Increased workplace safety with thorough inspections and regular equipment maintenance.
  • Completed preventive maintenance on machines to enhance production and maintain quality.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.

Handyman

Rose Associates
02.2017 - Current
  • Monitor the needs of the property and tenants on a regular basis while executing multiple work order whenever necessary
  • Investigate tenant complaints thoroughly to ensure tenant satisfaction
  • Provided exceptional customer service by actively listening to client concerns and effectively communicating solutions to their problems.
  • Implemented creative problem-solving strategies when faced with unique repair challenges that resulted in effective solutions tailored to specific situations.
  • Educated clients about proper maintenance practices to help prolong the lifespan of repaired items or installations within their homes or businesses.
  • Assisted in the training of new handymen by sharing knowledge and best practices for completing various tasks efficiently while maintaining high standards of quality.
  • Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains, and maintaining gutters.
  • Responded to maintenance requests property with great speed and efficiency.
  • Troubleshot and diagnosed problems with mechanical and electrical systems and equipment.
  • Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
  • Reported issues to Resident Manager and property manager so effective resolutions could be put into place.
  • Maintain and repair Air conditioning systems and Air filters
  • Conduct walk-through with new residents and answer all their question and concern
  • Assist Resident Manager with delegating task to other staff members including assist all Contractors during their visits
  • Improved client satisfaction by providing timely and quality handyman services for various home repairs.
  • Assisted homeowners in maintaining their properties by performing routine maintenance tasks such as painting, plumbing, and electrical work.
  • Supervise the Building and the team while Resident Managers on vacation or out of the office
  • Keeps Vacant apartments on good standing and on the company standard

Porter

Rose Associates
02.2017 - Current
  • Enhanced customer satisfaction by efficiently transporting luggage and promptly attending to guest requests.
  • Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
  • Contributed to hotel reputation by providing exceptional customer service and addressing concerns with professionalism.
  • Assisted in event set-up and tear-down, ensuring timely execution and seamless transitions between events.
  • Collaborated with front desk staff to accommodate special guest requests or resolve issues quickly and effectively.
  • Increased efficiency in daily operations by organizing storage rooms, maintaining inventory of supplies, and replenishing stock as needed.
  • Improved overall cleanliness standards within the property by performing routine maintenance tasks such as changing light bulbs, fixing minor repairs, or reporting larger issues to management.
  • Provided assistance during emergencies or evacuations, helping maintain order and ensuring guest safety at all times.
  • Promoted positive work atmosphere through effective communication with team members across various departments within the hotel setting.
  • Communicated with coworkers and managers about completed duties.
  • Performed cleaning and maintenance duties as directed.
  • Greeted guests with warmth and professionalism for friendly, helpful service.
  • Completed sweeping, mopping, and window-cleaning.
  • Cleaned and organized building areas as required.
  • Stored supplies safely and securely to prevent theft and damage.
  • Increased workplace safety by immediately reporting potential hazards.
  • Delivered guest messages quickly and correctly, maintaining information confidentiality.
  • Replaced light bulbs, tested alarms and unclogged toilets for good general maintenance.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Maintained floor cleaning and waxing equipment.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.

Loss Prevention Training Specialist ( Supervisor)

Marshalls
03.2008 - 02.2017
  • Reduced inventory shrinkage by conducting regular audits and monitoring retail store operations.
  • Enhanced employee performance through personalized coaching sessions and constructive feedback.
  • Collaborated with store management to establish effective loss prevention strategies, resulting in decreased theft incidents.
  • Boosted employee knowledge of company policies by creating informative training materials and resources.
  • Conducted thorough investigations into suspected cases of employee theft or fraud, leading to appropriate disciplinary actions.
  • Implemented surveillance systems within stores, increasing overall security and loss prevention effectiveness.
  • Organized team-building exercises to foster a strong sense of teamwork among loss prevention staff members, improving overall efficiency and communication.
  • Assisted in the development of new hire orientation materials focused on loss prevention best practices, ensuring consistent messaging across all locations.
  • Developed customized training modules based on individual store needs, resulting in more targeted and effective learning experiences for employees.
  • Evaluated the effectiveness of existing loss prevention procedures, recommending updates or modifications as needed to optimize results.
  • Executed successful undercover operations to identify potential areas of vulnerability within retail environments, leading to proactive security improvements.
  • Maintained open lines of communication with law enforcement agencies, sharing information related to ongoing investigations or emerging trends in retail crime.
  • Led regular meetings with store managers and staff members to discuss current challenges in maintaining a secure environment and brainstorm solutions.
  • Provided expert guidance on how to handle shoplifting incidents, empowering employees with the tools necessary to respond confidently and decisively.
  • Designed engaging presentations on various aspects of loss prevention for both small group workshops and large-scale trainings.
  • Utilized data-driven analysis techniques to identify patterns in theft occurrences, allowing for better-targeted interventions.
  • Partnered with human resources teams to ensure consistent application of company policies related to employee theft or misconduct.
  • Oversaw the maintenance and updating of all loss prevention equipment, ensuring that stores always had access to high-quality security tools.
  • Served as a subject matter expert for employees at all levels within the organization, providing reliable assistance on any loss prevention-related concerns.
  • Monitored surveillance cameras and alarm systems to detect suspicious activity.
  • Implemented and maintained loss prevention programs in close collaboration with store management.
  • Educated store personnel and customers to apply best practices and comply with loss prevention policies and procedures.
  • Worked with clients and risk management specialists to provide meaningful solutions that met client needs.
  • Prepared reports for clients and underwriters regarding property loss features and recommendations for improvement and future needs.
  • Enhanced training processes for both clients and departments to increase overall functionality.
  • Utilized various hand and power tools to secure premises and increase protection.
  • Developed and launched on-site client training seminars to foster understanding and implementation of loss control strategies.
  • Assisted in the hiring process for loss prevention personnel, ensuring candidates met qualifications and fit the company culture.
  • Trained staff on loss prevention tactics and company procedures.
  • Monitored paperwork procedures to prevent error-related losses.
  • Collaborated with law enforcement to report crime and suspicious activity.
  • Installed and maintained covert security equipment.
  • Completed incident reports and activity logs for accurate, current records.
  • Trained personnel on security best practices, protocols and procedures.
  • Conducted daily store walk-throughs to identify potential security risks.
  • Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
  • Collaborated with law enforcement to detain and prosecute theft perpetrators, appearing in court hearings to provide honest and full eyewitness testimony of events.
  • Worked with auditors to conduct investigations into suspected theft or fraud by internal personnel.
  • Trained all new executives and asset protection personnel.
  • Trained loss prevention staff, retail managers and store employees on loss control and prevention measures.
  • Performed thorough cash audits and deposit investigations.
  • Worked closely with law enforcement in investigating and solving theft and fraud cases.

Education

High School Diploma -

Frantz Pailleur High
06.1993

Skills

  • Painting
  • Repair Work
  • Carpentry
  • Appliance Testing
  • Emergency Response
  • Electrical Repairs
  • HVAC
  • Household Repairs
  • Insulation Installation
  • Relationship Building
  • Plumbing
  • Power Tools
  • Repairing Pipes and Fixtures
  • Indoor and Outdoor Painting
  • Verbal and Written Communication
  • Maintenance Planning
  • Grout repair
  • Drain cleaning
  • Smoke detector installation
  • HVAC troubleshooting
  • Equipment Troubleshooting
  • Maintenance Recordkeeping
  • Building Maintenance
  • Preventive Maintenance
  • Mechanical Repair
  • Electrical repairs
  • Plumbing maintenance
  • Appliance installation
  • HVAC, PtAC and DAikins maintenance
  • Emergency repairs
  • Issue troubleshooting
  • Team collaboration
  • Team leadership

Certification

  • Plumbing, 32BJ
  • AC and Air conditioning
  • Electricity Basic

Languages

French
Professional Working

Timeline

Handy Person

5Pointz
04.2024 - Current

Handyman

Rose Associates
02.2017 - Current

Porter

Rose Associates
02.2017 - Current

Loss Prevention Training Specialist ( Supervisor)

Marshalls
03.2008 - 02.2017

High School Diploma -

Frantz Pailleur High

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Steeve Delgarde