Steeve Dorcin
Cedar Rapids,IA
Summary
Proven achiever with a track record of driving team revenue and enhancing customer satisfaction at The Home Depot. Excels in design consultation and customer service, demonstrating adaptability and a goal-oriented mindset. Skilled in accurate money handling and fostering teamwork, consistently delivering results beyond expectations.
Overview
5
5
years of professional experience
Work History
Flooring Sales Specialist
The Home Depot
03.2022 - 07.2024
- Followed up with customers to assess satisfaction, answer questions, and resolve concerns.
- Drove team revenue totals by bringing in top sales numbers.
- Assisted customers in selecting appropriate flooring materials based on their preferences, budget, and space requirements.
- Maintained in-depth understanding of all available brands and types of flooring available to customers.
Packaging Associate
CCB Packaging Inc.
02.2021 - 03.2022
- Inspected products before packaging to prevent shipping defective and damaged goods to customers.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
- Packed, weighed and shipped items per customer specifications.
- Labeled, recorded, and inspected packaging to prepare for shipment or storage.
Cashier Assistant
Walmart
01.2019 - 03.2021
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
Kirkwood Community College
Cedar Rapids, IA05.2026
Skills
Design Consultation
Crew oversight
Goal-oriented mindset
Accurate money handling
Customer Service
Friendly and Helpful
Teamwork and Collaboration
Honest and Dependable
Problem-Solving
Reliable and Responsible
Strong Communication and Interpersonal Skills
Adaptable and Flexible
Timeline
Flooring Sales Specialist
The Home Depot
03.2022 - 07.2024
Packaging Associate
CCB Packaging Inc.
02.2021 - 03.2022
Cashier Assistant
Walmart
01.2019 - 03.2021
High School Diploma -
Kirkwood Community College
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