Dynamic and results-driven Medical Assistant with 14+ years of experience skilled in problem anticipation and resolution. Proven ability to enhance patient relations and streamline surgical scheduling, ensuring optimal care delivery. Adept at effective communication and team collaboration, contributing to improved patient outcomes and operational efficiency.
Overview
11
11
years of professional experience
2
2
Certifications
Work History
Orthopedic Medical Assistant
Banner Health
Peoria, Arizona
04.2024 - 11.2025
Prepared patients for orthopedic examinations and procedures.
Educated patients on post-operative care and rehabilitation procedures.
Collaborated with healthcare teams to ensure optimal patient care.
Communicated effectively with colleagues, supervisors, and external healthcare providers to ensure quality care for all patients.
Changed dressings on wounds to prevent infection and check for healing.
Managed scheduling of multiple surgeries on a daily basis, coordinating availability of surgeons and anesthesiologists.
Coordinated surgical clearances and follow-up visits for patients efficiently.
Medical Assistant
Wickenburg Community Hospital Clinic
Wickenburg, AZ
11.2021 - 04.2023
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Cleaned and maintained medical equipment following procedures and standards.
Responded to patient callbacks and phone-in prescription refill requests.
Educated patients about medications, procedures and physician's instructions.
Performed preliminary physical tests to accurately record results in patient history summary.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Medical Assistant
Mountain Park Health Center
Phoenix, AZ
05.2021 - 11.2021
Measured vital signs and took medical histories to prepare patients for examination.
Organized charts, documents and supplies to maintain team productivity.
Medical Assistant
Sun City West Internal Medicine
Surprise, AZ
05.2020 - 05.2021
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Office Manager/Medical Assistant
Family Medical Walk In
Chino Valley, AZ
09.2014 - 04.2020
Managed office inventory and placed new supply orders.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Handled scheduling and managed timely and effective allocation of resources and calendars.
Used judgment and initiative in handling confidential matters and requests.