Summary
Overview
Work History
Education
Skills
Affiliations
Youth Coach with New Life Community Church
Additional Information
Timeline
Generic

Stefan Creeden

Ventura,United States

Summary

I have grown with Big 5 Sporting Goods from a Sales Associate to a General Manager within the last 9 years. I am a proven leader with a track record of enhancing operational efficiency and exceeding sales targets at Big 5 Sporting Goods. Expert in supply chain management and adept at fostering team productivity through motivational coaching. Achieved significant improvements in inventory optimization and customer satisfaction, demonstrating exceptional project management and interpersonal skills.

Overview

8
8
years of professional experience

Work History

General Manager

Big 5 Sporting Goods
04.2024 - Current
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
  • Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.

Sales Manager

Big 5 Sporting Goods
08.2019 - 04.2024
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.

Sales Associate

Big 5 Sporting Goods
08.2016 - 08.2019
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Education

High School Diploma -

Soddy Daisy High School
Soddy Daisy, TN

Skills

  • Supply Chain Management
  • Workflow Planning
  • Project Management
  • Business Development
  • Expense Control
  • Schedule Management
  • Loss Prevention

Affiliations

  • New Life Community Church

Youth Coach with New Life Community Church

Watch over youth groups ages 5-12yr. In charge of directing and teaching youth groups. 

Additional Information

Hobbies include sports , health , and finance. Avid about staying active and keeping your mind sharp.

Timeline

General Manager

Big 5 Sporting Goods
04.2024 - Current

Sales Manager

Big 5 Sporting Goods
08.2019 - 04.2024

Sales Associate

Big 5 Sporting Goods
08.2016 - 08.2019

High School Diploma -

Soddy Daisy High School

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Stefan Creeden