Stefani Boehm
Lawrence,KS
Summary
Well-rounded senior insurance adjuster excelling in claims investigation, policy interpretation, and settlement negotiation. Proven ability to assess liability and manage complex cases effectively. Highly motivated with a keen attention to detail, delivering favorable outcomes while ensuring compliance with regulations and statutes.
Overview
9
9
years of professional experience
Work History
Sr. Litigation Adjuster
Xceedance
Remote
10.2023 - Current
- Investigated, analyzed, and evaluated complex commercial injury and general liability claims to determine coverage and liability.
- Researched statutes, regulations, and state law in order to maintain compliance, and identify potential defenses.
- Reviewed police reports, medical treatment records and bills, video and photographs, and expert analysis to determine the extent of liability.
- Collaborated with defense counsel to develop effective defense strategies, and to prepare for depositions, mediations, and hearings.
- Negotiated settlements with plaintiff counsel to reach a fair resolution of the claim.
- Communicated effectively with policyholders, providing updates and explaining claim processes.
- Managed caseload effectively, prioritizing urgent or high-value claims for prompt attention.
- Prepared detailed reports on investigation findings and claim status.
- Utilized third-party vendors to set up background and social media checks, scene canvases, surveillance, and other investigative measures when fraudulent indicators were present.
- Appropriately budget for defense counsel expenses.
- Manage reserves effectively, obtaining managerial alignment through detailed evaluation when necessary.
Sr. Bodily Injury Adjuster
Farmers Insurance
Olathe, USA
01.2022 - 09.2023
- Investigated and evaluated coverage and liability for complex bodily injury claims.
- Evaluated injuries involving recreational products such as motorcycles, ATVs, golf carts, snowmobiles, and boats and jet skis.
- Negotiated settlements with direct claimants and plaintiff counsel.
- Reviewed applicable statutes, state laws, and regulations to maintain compliance.
- Collaborated with defense counsel as necessary.
Sr. Inside Property Claim Specialist
Farmers Insurance
Olathe, USA
11.2015 - 12.2021
- Evaluated construction damage as a result of wind, hail, water, fire, smoke, and miscellaneous perils.
- Investigated loss details and reviewed policy language for coverage, including the drafting of coverage disclaimers and reservations of rights when applicable.
- Utilized Xactanalysis products to complete structural and personal property estimates.
- Collaborated with outside vendors.
- Negotiated with contractors.
- Assisted coworkers with inventories and provided feedback on claim handling as necessary.
- Handled claims for large, catastrophic weather events.
Education
Bachelor of Art - Psychology, Sociology
University of Kansas
Lawrence, KS05.2014
Skills
- Claims investigation
- Liability assessment
- Settlement negotiation
- Case management
- Time management
- Attention to detail
- Litigation
- Injury evaluation
- Records review
- Damage investigation
- Highly motivated
- Property claims
Additional Accolades
- Received a Superior Customer Service award.
- Lead member of a diversity and inclusion group.
Timeline
Sr. Litigation Adjuster
Xceedance
10.2023 - Current
Sr. Bodily Injury Adjuster
Farmers Insurance
01.2022 - 09.2023
Sr. Inside Property Claim Specialist
Farmers Insurance
11.2015 - 12.2021
Bachelor of Art - Psychology, Sociology
University of Kansas