Stefani McKenzie
College Station,TX
Summary
Patient-focused Dental Assistant offering 15+years of experience in providing dentistry support in rapidly growing dental offices. Skilled in preparing patients for examinations and providing chairside assistance during routine and complex procedures. Quick to build relationships and successful in easing patients anxiety.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Dental Assistant
Matthew’s Dental Group
College Station, TX
07.2023 - Current
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Collaborated with the dental team and dentists to develop customized treatment plans for individual patients.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Conducted preliminary assessments of new patients, gathering crucial information for accurate diagnoses.
- Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists evaluations.
- Explained treatment procedures and instructed patients on home care guidelines.
- Managed and worked independently on clear aligner cases to insure optimal results for patients.
Front Office Coordinator
Empowerment Med
College Station, TX
02.2022 - 07.2023
- Screened, routed incoming calls, answered emails and processed messages. Effectively communicated with Doctor and coworkers ensuring timely, efficient, and accurate office/practice operations.
- Conducted/maintained office supply inventory, placed and received orders and organized supplies for effective use and accountability.
- Created and updated physical records, digital files and consents for procedures to maintain current, accurate and compliant documentation.
- Assisted the Doctor and coworkers with procedures.
- Delivered administrative oversight and leadership to office staff, promoting excellence in office operations.
- Conducted office events and special activities by researching and creating specific task list.
- Prepared and distributed team-based communications for weekly meetings to foster collaboration and enhance team morale.
- Created invoices and patient payments.
- Managed schedule and booked patients appointments.
- Met one on one with the Doctor to create staff systems, communication and manage monthly staff schedules.
- Managed a day to day flow of the office by providing assistance and support to back office staff.
- Created and maintained a clean and welcoming environment for patients and staff.
Registered Dental Assistant
Cashion Dental
College Station , TX
10.2009 - 02.2022
- Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
- Documented patient dental health information, medical history and vital signs for future reference.
- Assisted the Doctor by passing instruments, suctioning oral fluids, preparing materials for restorations and performing other tasks to help prepare patients for treatment.
- Explained treatment procedures/cost and helped create treatment plans that best supported patient needs and doctor recommendations.
- Prepared comprehensive radiological images, allowing supervisory dental staff to identify tooth decay, bone loss, infection and areas needing treatment.
- Educated patients on postoperative care and best practices for promoting dental health and boosting healing process.
- Performed general chair-side duties for general dentistry, root canals, same day restorative crowns, cosmetic crowns, implant procedures and oral surgery.
- Preformed ZOOM dental bleaching. Explained Pre and Post care education for optimal results.
- Supported office flow by checking patients in and out, answering calls, taking payments and checking emails and messages.
- Effectively communicated with labs for coordination of care and dental supply representatives for maintaining practice supplies and maintaining equipment.
- Maintained laboratory equipment and functional working environment.
- Provided aid with charting, stocking rooms and sanitation for hygiene staff through the day.
- Maintained close communication with Doctor before and after patient appointment to plan and ensure the appropriate and best treatment was provided.
Dental Assistant
University Dental Associates
Bryan , Texas
05.2006 - 10.2009
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed general chair-side duties for general dentistry, root canal procedures and oral surgery.
- Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing orders for supplies.
Education
Travis B Bryan High School
Bryan, TXBlinn College
Bryan, TXSkills
- Office Management
- Office Workflow Support
- Friendly and Relatable
- Confidence and Drive
Certification
- RDA - Texas Registered Dental Assistant
- CPR Certified
Timeline
Dental Assistant
Matthew’s Dental Group
07.2023 - Current
Front Office Coordinator
Empowerment Med
02.2022 - 07.2023
Registered Dental Assistant
Cashion Dental
10.2009 - 02.2022
Dental Assistant
University Dental Associates
05.2006 - 10.2009
Travis B Bryan High School
Blinn College