Stefani Ritchie
Houston
Summary
Detail-oriented Pharmacy Technician with expertise in medication preparation and customer relationship management. Proven ability to enhance service quality through effective communication and teamwork.
Overview
2
2
years of professional experience
5
5
Certifications
Work History
Pharmacy Technician
Oncology Consultants Pharmacy
Houston
04.2024 - Current
- Prepared and labeled medications for oncology patients under pharmacist supervision.
- Maintained accurate inventory of pharmaceuticals and supplies to ensure availability for patient care.
- Processed prescription orders and verified patient information for accuracy.
- Operated pharmacy software to manage prescription records and updates efficiently.
- Maintained cleanliness and organization of the pharmacy work area consistently.
- Followed safety protocols for handling hazardous materials in a clinical environment.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Collaborated with peers, technicians, and pharmacists to effectively prioritize and complete prescription orders.
- Managed filing of prescriptions, both electronically and manually.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Replenished shelves with medications to maintain inventory levels.
- Addressed customer complaints promptly and professionally to enhance patient satisfaction.
- Assisted in training new employees on pharmacy procedures.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Received payment from customers and processed credit card transactions when necessary.
- Received and verified daily incoming drug inventories, reported discrepancies, and logged items into inventory system.
Pharmacy Clerk
Oncology Consultants Pharmacy
Houston
04.2024 - 10.2025
- Provided excellent customer service in a friendly manner to all clients visiting the pharmacy counter.
- Processed payments from customers using cash registers or other electronic systems.
- Maintained pharmacy inventory, including ordering and stocking supplies.
- Prepared reports summarizing daily transactions.
- Communicated with insurance companies for billing purposes.
- Contributed to the development of pharmacy policies and procedures to enhance efficiency and service quality.
- Maintained clean and organized pharmacy environment, adhering to safety and sanitation protocols.
Education
High School Diploma -
Westside Highschool
Houston, TX05-2021
Skills
- Preparation of medications
- Order verification
- Ordering and stocking medications
- Point of sale systems proficiency
- Financial transaction processing
- Attention to detail
- Problem solving
- Effective communication
- Customer service excellence
- Client relationship management
- Team collaboration
- Employee training
- Answering customer questions
Certification
PTCB
Timeline
Pharmacy Technician
Oncology Consultants Pharmacy
04.2024 - Current
Pharmacy Clerk
Oncology Consultants Pharmacy
04.2024 - 10.2025
High School Diploma -
Westside Highschool