Stefani Schmidt
Buffalo
Summary
Detail-oriented professional with strong communication and problem-solving skills. Proven ability to deliver exceptional customer experiences and foster positive relationships in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Behavioral Specialist
Child & Family Services
Buffalo, NY
04.2024 - Current
- Developed individualized behavioral intervention plans for children with emotional and behavioral challenges.
- Collaborated with multidisciplinary teams to assess client needs and track progress.
- Monitored and documented behavior changes, adjusting strategies as needed for effectiveness.
Bartender
The House of Charm
Buffalo, NY
05.2024 - 11.2025
- Crafted signature cocktails and refined drink recipes to enhance customer experience.
- Managed bar inventory, ensuring timely restocking and minimizing waste.
- Provided exceptional customer service, fostering a welcoming atmosphere for patrons.
- Trained new staff on bartending techniques and established standard operating procedures.
Server/Bartender
Vice
Buffalo, NY
08.2022 - 02.2024
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Managed table assignments efficiently, optimizing seating and minimizing wait times during peak hours.
- Trained new servers on menu offerings and restaurant procedures, enhancing team performance.
Fine Dining Server
Brookfield Country Club
Clarence, NY
03.2022 - 01.2023
- Delivered exceptional service in high-pressure fine dining environment, ensuring guest satisfaction and repeat business.
- Collaborated with kitchen staff to synchronize meal timing and presentation, optimizing dining experience for guests.
- Resolved guest inquiries and complaints promptly, maintaining a welcoming atmosphere within the restaurant.
Brand Representative
Abercrombie & Fitch
Buffalo, NY & Binghamton NY
11.2018 - 11.2021
- Delivered exceptional in-store experiences, ensuring alignment with brand standards and values.
- Cultivated strong customer relationships to enhance brand loyalty and retention.
- Assisted in training new team members on product knowledge and customer engagement techniques.
Education
Bachelor of Science - Sociology
Buffalo State University
Buffalo, NY12-2023
Skills
- Teamwork and collaboration
- Excellent communication
- Multitasking
- Attention to detail
- Reliability
- Problem-solving abilities
Timeline
Bartender
The House of Charm
05.2024 - 11.2025
Behavioral Specialist
Child & Family Services
04.2024 - Current
Server/Bartender
Vice
08.2022 - 02.2024
Fine Dining Server
Brookfield Country Club
03.2022 - 01.2023
Brand Representative
Abercrombie & Fitch
11.2018 - 11.2021
Bachelor of Science - Sociology
Buffalo State University