Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Stefania Escobar Naranjo

Long Island City,NY

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

14
14
years of professional experience

Work History

Materials Supervisor

ASG Construction
07.2020 - 12.2024
  • Developed strategic relationships with vendors, resulting in better pricing and improved quality of materials.
  • Developed training programs for new hires on proper handling procedures and safety protocols related to materials management.
  • Led continuous improvement initiatives within the materials department, driving operational excellence and increasing profitability.
  • Assessed existing processes within the department regularly to pinpoint inefficiencies or gaps in workflow.

Cashier Team Lead

La Ruana Paisa Restaurant
12.2019 - 06.2020
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.

Team Leader Manager

Promo LTDA
07.2016 - 04.2019
  • Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
  • Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
  • Led employee relations through effective communication, coaching, training, and development.
  • Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.

Manager's Assistant

DM Impresores
02.2013 - 06.2016
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed filing system, entered data and completed other clerical tasks.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.

Human Resources Assistant

Bodega Del Mueble
03.2012 - 12.2012
  • Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Answered and redirected incoming phone calls for office.

Materials Analyst

Ingenio Mayaguez
02.2011 - 09.2011
  • Reduced material costs for the organization through strategic sourcing and vendor negotiations.
  • Enhanced supply chain visibility by monitoring, analyzing, and reporting on key performance indicators.
  • Ensured accurate documentation of all transactions related to materials management in compliance with regulatory requirements.
  • Optimized inventory levels by implementing effective material forecasting and planning techniques.

Education

Bachelor of Science - Industrial Engineering

Universidad Autonoma Del Occidente
Cali, Colombia
12-2016

Skills

  • Customer service
  • Staff training and development
  • Administrative skills
  • Material requirements planning
  • Cash handling
  • Customer relationship management (CRM)
  • Microsoft office and docusign
  • Cash register operation

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Materials Supervisor

ASG Construction
07.2020 - 12.2024

Cashier Team Lead

La Ruana Paisa Restaurant
12.2019 - 06.2020

Team Leader Manager

Promo LTDA
07.2016 - 04.2019

Manager's Assistant

DM Impresores
02.2013 - 06.2016

Human Resources Assistant

Bodega Del Mueble
03.2012 - 12.2012

Materials Analyst

Ingenio Mayaguez
02.2011 - 09.2011

Bachelor of Science - Industrial Engineering

Universidad Autonoma Del Occidente
Stefania Escobar Naranjo