Stefania Razuri
Administrative Assistant
Summary
Organized and dedicated Administrative professional with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administrative & Legal Assistant
Feldman & Feldman, Counsellors At Law, P.A.
2022.06 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Prepared and drafted correspondence and legal forms to maintain smooth communications.
- Assisted attorneys with reviewing and organizing witness reports.
- Executed record filing system to improve document organization and management.
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Completed electronic filings, initiated billing statements, and managed firm administrative matters.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Administered oath to document signers to obtain affirmation of truth.
Operations Coordinator
Quest Club
2020 - 2021
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers
- Received and responded to customer requests via letters, emails, telephone calls and in-person interactions
- Gathered and organized materials to support operations
- Informed and supported business leaders through consistent communication and administrative support duties
- Maintained individual child records, program records and completed various reports.
Executive Assistant
VIP Pavers LLC
2018.11 - 2020.03
- Screened high volume of calls and emails and responded accordingly to support executive correspondence
- Updated spreadsheets and created presentations to support executives
- Developed and maintained automated alert systems for important deadlines
- Organized envelopes, postage and mail correspondence for staff and leadership
- Executed basic banking and bookkeeping tasks
- Filed paperwork and organized computer-based information
- Worked with clients to effectively plan and coordinate logistics for special projects
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Concierge Representative
Waldorf Astoria, Boca Raton Resort
2018.11 - 2019.12
- Worked closely with guests, some VIP, or celebrity, with high degree of respect for privacy.
- Provided each guest with list of resort's upcoming activities and events upon check-in to enhance stays
- Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills
- Maintained front desk's concierge book to provide visitors with access to relevant local information
- Maintained order and cleanliness of reception area for professional and inviting atmosphere
Education
Bachelor of Business Administration - Business Administration and Management
2023
GPA: 4.0
Associate of Arts - General, Business Management
2020
High School Diploma -
2017
Skills
- Office administration
- Billing and Invoicing
- Customer and Client Relations
- Conflict Resolution
- Organization skills
- Document Control
- Spreadsheet Management
- Proposal Writing
Certification
- CNP - Certified Notary Public
Languages
English
Spanish
Timeline
Administrative & Legal Assistant - Feldman & Feldman, Counsellors At Law, P.A.
2022.06 - Current
Executive Assistant - VIP Pavers LLC
2018.11 - 2020.03
Concierge Representative - Waldorf Astoria, Boca Raton Resort
2018.11 - 2019.12
Operations Coordinator - Quest Club
2020 - 2021
Florida Atlantic University - Bachelor of Business Administration, Business Administration and Management
Palm Beach State College - Associate of Arts, General, Business Management
Monarch High School - High School Diploma,
- CNP - Certified Notary Public
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