Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Overview
3
3
years of professional experience
Work History
Team Member
Sky Zone Trampoline Park
04.2024 - 08.2025
Assisted in daily operations, ensuring safety and cleanliness throughout the facility.
Engaged with guests to enhance their experience and address inquiries promptly.
Collaborated with team members to maintain optimal equipment functionality and safety compliance.
Trained new staff on operational procedures and customer service best practices.
Learned all required tasks quickly to maximize performance.
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Reduced wait times for customers by implementing more efficient checkout process.
Hostess
Sushi Sake
09.2022 - 03.2024
Assisted with menu knowledge, providing recommendations to enhance guest dining choices.
Monitored dining area for cleanliness, addressing any issues promptly to uphold restaurant standards.
Handled guest inquiries and concerns, resolving issues swiftly to promote positive experiences.
Answered customer questions about hours, seating, and menu information.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Answered phone calls to take orders, give information and document reservations.
Education
High School Diploma -
South Dade Senior High School
Homestead
06-2025
Associate of Science - Radiology
Miami Dade College
Miami, FL
12-2026
Skills
Customer service
Sound financial judgment
Time management
Ability to build and maintain an effective work relationship