Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst

Stefanie Cretens

Westland,MI

Summary

Dynamic Serving Manager with a proven track record at Platos Place, adept in team management and guest relations. Excelled in customer service management at the Law Offices of Alex Berman, enhancing client satisfaction. Skilled in staff motivation and sanitation standards, achieving a fast-paced, efficient work environment with significant turnover reduction. Serving professional with proven ability to lead and manage teams in high-demand environments. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Skilled in customer service, conflict resolution, and staff training, consistently driving operational success through effective communication and problem-solving. Known for fostering positive workplace culture and exceeding performance expectations.

Overview

21
21
years of professional experience

Work History

Serving Manger

Platos Place
03.2004 - Current

It's a small family resturant. I serve meals, clean up, and mingle with the community. I make the schedule, help cover shifts, and deal with employee problems. We're a fast paced nuisness with a fast turnover.

Law Offices of Alex Berman

Alex Berman
01.2007 - 10.2008

Performed front desk management tasks efficiently. This included filing, writing subpoena's, directing phone calls to proper attorneys, and sorting mail.

Education

Garden City High School
Garden City
06.2003

Skills

  • Team management
  • Sanitation standards
  • Guest relations
  • Task delegation
  • Promotions coordination
  • Verbal and written communication
  • Guest service
  • Customer service management
  • Shift planning
  • Customer relationship management
  • Staff motivation

Timeline

Law Offices of Alex Berman

Alex Berman
01.2007 - 10.2008

Serving Manger

Platos Place
03.2004 - Current

Garden City High School
Stefanie Cretens