Stefanie Dixson
Columbus,OH
Summary
Experienced with medical coding and billing practices, ensuring accurate patient data and claim submissions. Utilizes ICD-10, CPT, and HCPCS codes to optimize reimbursement processes. Track record of maintaining compliance with healthcare regulations and enhancing revenue cycle management.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
26
26
years of professional experience
1
1
Certificate
Work History
Defective Operations Clerk
DHL Supply Chain
Lockbourne, OH
03.2015 - Current
- Managed inventory control processes, ensuring accurate stock levels and timely replenishments.
- Coordinated shipping and receiving operations, optimizing logistics workflows for efficiency.
- Trained new team members on operational procedures and safety protocols, enhancing overall performance.
- Delivered prompt and accurate assistance on various operational matters such as account updates, transaction inquiries, dispute resolution – elevating customer experience levels significantly during interactions.
- Handled sensitive information with discretion while maintaining strict confidentiality in compliance with company policies and legal requirements.
Internship Student
West Broad Health Clinic
Columbus, OH
06.2018 - 02.2019
- Assisted in patient intake processes, ensuring accurate data collection and documentation.
- Supported healthcare providers by preparing examination rooms and maintaining equipment readiness.
- Coordinated appointment scheduling, enhancing patient flow and reducing wait times.
- Contributed to patient education initiatives by distributing informational materials and answering basic inquiries.
- Collected, arranged, and input information into database system.
- Skilled at working independently and collaboratively in a team environment.
Front Desk Receptionist
Community Connection for Ex-Offenders
Columbus, OH
07.2000 - 09.2005
- Managed front desk operations, ensuring a welcoming environment for clients and visitors.
- Facilitated communication between ex-offenders and support services to enhance access to resources.
- Coordinated appointment scheduling, optimizing time management for staff and clients.
- Maintained accurate records of client interactions and referrals in database systems.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Assisted with administrative tasks such as filing, data entry, and document preparation, supporting overall office productivity.
Education
No Degree - Medical Billing And Coding
Penn Foster Career School
Scranton, PA08-2025
No Degree - Medical Assisting
Kaplan University
Davenport, IA08-2018
Skills
- Inventory control
- Skilled in Microsoft Office tools
- Warehouse operations
- Documentation processing
- Attention to detail
- Time management
- Data entry
- Problem-solving skills
- Team collaboration
- Appointment scheduling
- Verbal and written communication
- Office organization
- Hospitality services
Timeline
Internship Student
West Broad Health Clinic
06.2018 - 02.2019
Defective Operations Clerk
DHL Supply Chain
03.2015 - Current
Front Desk Receptionist
Community Connection for Ex-Offenders
07.2000 - 09.2005
No Degree - Medical Billing And Coding
Penn Foster Career School
No Degree - Medical Assisting
Kaplan University
Certification
- Medical Billing and Coding Training - May 2024-Aug 2025
- CBCS, - [March 27, 2026]