Stefanie Duty
Pahrump,NV
Summary
Dedicated worker with 21 years in the banking industry in various departments and positions. Wide range of experience including customer service, management, cash handling and training. Trained to work under pressure, in a fast-paced environment, requiring multi-tasking while maintaining efficiency.
Overview
21
21
years of professional experience
Work History
BSA/AML Investigations Analyst
Zions Bancorporation
Midvale, Utah
11.2025 - Current
- Analyze customer data to identify potential money laundering activities.
- Review and assess alerts generated by transaction monitoring systems for validity.
- Conduct thorough investigations of suspicious transactions for compliance purposes.
- Collaborate with law enforcement agencies on complex cases and reporting requirements.
- Prepare detailed reports documenting findings and recommendations for further action.
Fraud Investigator
Zions Bancorporation
Pahrump, NV
07.2020 - Current
- Reviewed referrals submitted by multiple sources to ensure accuracy
- Write investigative reports on fraudulent activity identified
- Drafted investigative reports detailing findings of fraudulent activity
- Reviewed referrals from various sources to identify potential fraudulent activity
Assistant Branch Manager
Nevada State Bank
Pahrump, NV
03.2016 - 07.2020
- Reviewed all areas of audited operations to ensure compliance and accuracy.
- Trained and coached team in sales techniques to enhance performance.
- Conducted weekly sales meetings and quarterly security meetings with colleagues.
- Scheduled staffing to optimize branch operations.
- Experienced to work all areas of the branch, including, teller line, new accounts, and loan processing.
- Complete/review all areas of audited operations.
Commercial Vault Assistant Manager
Nevada State Bank
Las Vegas, NV
12.2014 - 03.2016
- Conduct quarterly security training and alarm testing
- Ensured efficient completion of daily operations
- Completed daily reports for balancing onsite and offsite locations to maintain operational integrity
- Complete daily reports for balancing onsite and offsite locations
- Conduct quarterly security training and alarm testing
- Conducted quarterly security training and alarm testing to uphold safety standards
- Completed all areas of operations during audits
Commercial Vault Supervisor
Nevada State Bank
Las Vegas, NV
06.2013 - 12.2014
- Balanced vault currency daily to ensure accuracy of funds
- Complete daily balancing of vault currency
- Processed daily deposits and shipments for secure vault management
- Conduct intake of daily deposits and shipments sent to the vault
- Ordered and shipped currency to the Federal Reserve
- Managed daily vault operations to maintain security and efficiency
Vault Specialist
Nevada State Bank
Las Vegas, NV
04.2013 - 06.2013
- Trained staff on daily vault operations to ensure efficient handling of cash and transactions.
- Gained proficiency in all vault functions, including teller line operations, processing incoming branch shipments, operating large cash machines, and managing outgoing branch shipments and client change orders
- Managed customer inquiries and resolved issues effectively.
- Developed and maintained relationships with clients to enhance service quality.
- Assisted in creating financial reports and documentation for analysis.
Financial Service Supervisor
Nevada State Bank
Pahrump, NV
09.2012 - 04.2013
- Processed daily transactions at the teller window.
- Oversaw daily operations as supervisor, ensuring efficiency.
- Managed opening and closing of branch as acting supervisor, ensuring operational readiness and security
- Executed essential operational tasks for branch success.
Professional Banker I-V
Nevada State Bank
Pahrump, NV
09.2005 - 09.2012
- Open new accounts
- Applied training to consistently achieve sales goals
- Oversaw daily branch operations as acting supervisor
- Utilize all training to ensure sales goal was met
- Open/close branch as acting supervisor
- Open/close the branch as acting supervisor
- Trained new tellers on branch procedures and customer service standards
Dispatcher
Nye County Sheriff's office
Pahrump, NV
05.2012 - 07.2012
- Answered and prioritized emergency and non-emergency calls to ensure timely response.
- Answer/prioritize all emergency and non-emergency calls.
- Managed simultaneous calls and radio traffic to ensure efficient dispatch.
- Conducted daily recap of critical information for incoming colleagues to facilitate seamless shift transitions.
Education
High school or equivalent -
Pahrump Pathways Innovative School
Pahrump, NVSkills
- Fraud Detection
- Suspicious transaction investigation
- Regulatory Compliance
- Regulatory compliance
- Compliance analysis
- Data analysis
- Transaction Analysis
- Management roles
- Customer Service
Timeline
BSA/AML Investigations Analyst
Zions Bancorporation
11.2025 - Current
Fraud Investigator
Zions Bancorporation
07.2020 - Current
Assistant Branch Manager
Nevada State Bank
03.2016 - 07.2020
Commercial Vault Assistant Manager
Nevada State Bank
12.2014 - 03.2016
Commercial Vault Supervisor
Nevada State Bank
06.2013 - 12.2014
Vault Specialist
Nevada State Bank
04.2013 - 06.2013
Financial Service Supervisor
Nevada State Bank
09.2012 - 04.2013
Dispatcher
Nye County Sheriff's office
05.2012 - 07.2012
Professional Banker I-V
Nevada State Bank
09.2005 - 09.2012
High school or equivalent -
Pahrump Pathways Innovative School