Stefanie Hogan
North Chesterfield,VA
Summary
Accomplished banking professional with over 30 years of expertise in BSA/AML, OFAC compliance, and fraud prevention. Holds a robust portfolio of industry certifications, including CFE, BSACS, CUCE, CFCI, and CAFCA. Proven success in leading compliance teams and developing effective policies while fostering strong relationships with regulators and law enforcement agencies. Recognized for creating innovative, practical programs that enhance risk management frameworks and align with organizational objectives.
Overview
30
30
years of professional experience
1
1
Certification
Work History
VP, Director of Compliance
New Horizon Bank
09.2023 - Current
- Led the build-out of Verafin from initial stages to full implementation, integrating it successfully with existing systems. Implemented Thomson Reuters CLEAR for enhanced investigative capabilities.
- Developed and implemented a comprehensive BSA/AML transaction monitoring program tailored for fintech program partner loans and core bank business lines. This program ensures compliance with regulatory requirements and enhances detection of suspicious activities.
- Conduct regular reviews of existing policies related to AML/BSA compliance. Identify areas for improvement and amendments to align with regulatory updates and organizational needs.
- Identify procedural gaps in AML processes and create detailed procedures to standardize operations. Ensure procedures are comprehensive and compliant with regulatory standards.
- Evaluate findings from SAR filings, negative news, criminal subpoenas, and requests under 314(a) and 314(b) regulations using advanced tools like Verafin and Thomson Reuters CLEAR.
- Conduct thorough risk assessments based on investigative findings to quantify financial crime risks effectively.
- Serve as the main liaison for financial crimes-related issues, fostering effective communication with law enforcement agencies, internal teams, and external stakeholders.
- Provide supervision and guidance on Enhanced Due Diligence (EDD), Customer Identification Program (CIP), and Beneficial Ownership requirements to ensure adherence to regulatory standards.
- Assess and manage high-risk entities, implementing necessary controls to mitigate potential financial crime risks.
- Collaborate across departments to implement and enhance AML initiatives, ensuring a cohesive approach to combating financial crimes.
- Participate in regulatory examinations and audits, providing documentation and support to demonstrate compliance with AML regulations.
- Develop and deliver comprehensive AML/BSA compliance training programs for employees and partners to ensure awareness of responsibilities and compliance requirements.
- Implement new AML rules, policies, and strategies to improve the effectiveness of the AML program and adapt to evolving risks.
- Analyze industry trends and regulatory changes related to payments and financial crimes to identify gaps and implement necessary improvements.
- Develop and maintain benchmarks and metrics to analyze fraud trends and evaluate the effectiveness of AML rules and strategies.
- Collaborate with business lines to integrate new transaction channels into the AML program, ensuring compliance with AML regulations.
- Monitor surveillance reports and conduct internal reviews periodically to identify suspicious activities and ensure thoroughness in investigations.
- Conduct quarterly reviews at branch locations to identify compliance gaps and recommend corrective actions to senior management.
- Stay updated on federal and state laws such as the Bank Secrecy Act (BSA), Patriot Act, and OFAC regulations. Prepare and file required documentation like Currency Transaction Reports (CTRs) and Suspicious Activity Reports (SARs) to regulatory agencies.
- Develop and update training materials and forms to ensure ongoing compliance with AML, BSA, and OFAC regulations, enhancing knowledge among stakeholders.
- Attend conferences, seminars, and training sessions related to AML/BSA compliance to stay informed about industry trends and regulatory changes, maintaining expertise in financial crime prevention.
- Review and assess current reporting systems to recommend improvements for efficient detection and reporting of suspicious activities.
- Establish relationships with local law enforcement agencies and community stakeholders to collaborate on combating financial crimes within the organization's operational footprint.
- Work closely with vendors and business line owners to ensure effective integration of transaction channels into the AML program, operationalizing AML solutions efficiently.
- Ensure strict adherence to applicable laws and regulations, implementing robust policies and procedures across all operational areas to maintain compliance.
BSA/AML Fraud Manager
ValleyStar Credit Union
01.2019 - 09.2023
- Oversees timely deployment of new rules and strategies for loss mitigation and compliance initiatives.
- Reviews industry trends and regulatory changes to identify gaps in current EFM (Electronic Funds Management) rules and strategies, aiming to enhance program performance.
- Develops benchmarks and metrics to analyze fraud trends and assess the effectiveness of rules.
- Collaborates with business lines to integrate new channels into the EFM solution.
- Promotes risk management initiatives collaboratively across departments.
- Works with Product Design and Member Experience to map EFM program journeys and address gaps with new channels or fraud strategies.
- Ensures effective integration of transaction channels into the EFM solution with key business lines and vendors.
- Assesses industry fraud trends, emerging threats, and technology opportunities impacting EFM performance.
- Manages development, testing, and implementation of new EFM rules, profiles, and strategies to improve performance and enhance member experience.
- Develops and maintains scorecards to measure EFM program performance, success, and profitability, conducting regular financial and performance analyses.
- Leads project management initiatives for deploying additional channels integrated with EFM.
- Manages Deposit and Loan Servicing personnel to ensure compliance with federal and state laws, internal policies, and procedures.
- Participates in user groups, forums, and vendor training to explore opportunities and solutions used by other EFM vendor clients.
- Conducts periodic reviews and updates existing rules or implements new strategies to mitigate losses and improve compliance.
- Establishes relationships with local and regional law enforcement agencies to combat fraud within the organization's footprint.
- Oversees integration of EFM data into the data warehouse to ensure effective statistical analysis and record retention, supporting daily operations including alert review and regulatory reporting.
BSA/AML Fraud Specialist
ValleyStar Credit Union
01.2019 - 01.2022
- Assists in implementing strategies to address deficiencies when introducing new channels or member contact/fraud strategies.
- Maintains up-to-date knowledge of federal and state laws related to fraud and financial crimes.
- Regularly assesses industry fraud trends, emerging threats, and technological opportunities impacting EFM performance.
- Conducts special studies to assess the Credit Union's exposure to BSA/AML and OFAC regulations, collaborating on effective regulatory responses.
- Maintains a schedule to review BSA/AML and OFAC compliance requirements, identifying control deficiencies and ensuring timely responses.
- Conducts fraud reviews following established standards, assisting in internal and external audits by auditors and state examiners.
- Ensures day-to-day compliance with BSA, Red Flag, Identity Theft Prevention Program, OFAC, and FinCEN regulations, preparing documentation for filing through Verafin.
- Creates and updates EFM procedural changes in collaboration with Enterprise Fraud Manager or VP of Risk.
- Develops and updates training materials and forms for BSA/AML/OFAC compliance, working closely with the training department and external vendors.
- Monitors various surveillance and exception reports, conducting periodic internal reviews to detect suspicious activity and documenting investigation steps.
- Performs quarterly branch reviews across the northern footprint to identify compliance gaps, compiling findings for review by the Enterprise Fraud Manager.
- Attends conferences, compliance schools, and information sessions to stay informed on BSA/AML/OFAC requirements and industry standards.
- Reviews and evaluates current reporting systems to optimize performance and effectiveness.
- Participates in user groups, forums, and vendor training to explore additional solutions and opportunities used by other EFM vendors.
- Establishes relationships with local communities and law enforcement agencies, including federal officials, to combat fraud within the organization's operational footprint.
- Works closely with business lines and owners to integrate transactions effectively into the Verafin BSA/AML solution and Enterprise Risk Management (ERM) program.
- Ensures compliance with applicable laws and regulations such as the Bank Secrecy Act, Patriot Act, and Office of Foreign Assets Control (OFAC).
Risk Management Specialist/BSA Compliance Officer
Entrust Financial Credit Union
01.2014 - 01.2019
- Assists with the supervision of the Accounting Department when the Vice President is away from the office.
- Assumes primary responsibility for BSA/OFAC/USA PATRIOT Act compliance, ensuring adherence to regulatory requirements.
- Conducts internal audits of cash, monetary instruments, loans, new accounts, transactions, financial reports, and other records.
- Monitors suspicious activities and manages the fraud, dispute, lost and stolen card processes.
- Handles escheatment processing and oversees safe deposit box billing and audits.
- Creates statistical reports and manages wire requests.
- Audits lost and stolen debit card reports to ensure timely replacements.
- Insures daily and monthly reports are balanced for offsetting general ledgers.
- Processes garnishments, liens, subpoenas, and legal requests for information.
- Manages 314(b) requests for information and monitors FinCen 314(a) lists.
- Prepares monthly Supervisory Committee reports related to audits (e.g., teller cash audits, vault audits, new accounts, loans, dormant accounts, corporate credit cards).
- Maintains a record retention program, including organizing records for off-site storage, overseeing record destruction, and auditing retention records for accuracy.
- Establishes effective coordination and maintains working relationships with credit union personnel and management, supporting personnel as needed, and reporting significant issues and concerns accurately.
Back Office Operations Specialist
Entrust Financial Credit Union
01.2000 - 01.2014
Loan Officer
Entrust Financial Credit Union
01.1999 - 01.2000
Mortgage Loan Processor/Mortgage Loan Officer
The Money Store
01.1998 - 01.1999
Branch Manager/Private Banking Certified
First Market Bank
01.1996 - 01.1998
- Was first employee to obtain private banking certification.
- Oversaw team of employees.
- Created marketing content for in-branch location.
Education
Master’s of Administrative Science - Enterprise Risk Management
Boston University’s Metropolitan College
05-2026
Bachelor of Arts - Psychology
Ashford University
01.2009
Bachelor of Science - Social And Criminal Justice
Ashford University
12-2009
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CUNA Essential Management Skills E-School
01.2023
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CUNA Business Continuity E-School
01.2023
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CUNA Coaching E-School
01.2023
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CUNA Leadership E-School
01.2002
Skills
- Adaptable team player thriving in dynamic environments, adept at prioritizing and managing multiple concurrent projects effectively
- Reliable and committed contributor dedicated to achieving excellence and success in all endeavors
- Exceptional listener and communicator, skilled in conveying information clearly and persuasively through verbal and written means
- Motivated and determined with robust strategic and analytical capabilities, delivering insightful solutions and decisions
- Demonstrates a strong commitment to continuous learning and improvement, driven by a passion to enhance skills and knowledge continually
Certification
- CAFCA (Certified Anti-Money Laundering Fintech Associate) Certification 2024
- CFCI (Certified Financial Crimes Investigator) Certification 2023
- AFCE Certified Fraud Examiner 2018
- Bank Secrecy Act Compliance Specialist (BSACS) 2015
- Credit Union Compliance Expert (CUCE) 2015
Timeline
VP, Director of Compliance
New Horizon Bank
09.2023 - Current
BSA/AML Fraud Manager
ValleyStar Credit Union
01.2019 - 09.2023
BSA/AML Fraud Specialist
ValleyStar Credit Union
01.2019 - 01.2022
Risk Management Specialist/BSA Compliance Officer
Entrust Financial Credit Union
01.2014 - 01.2019
Back Office Operations Specialist
Entrust Financial Credit Union
01.2000 - 01.2014
Loan Officer
Entrust Financial Credit Union
01.1999 - 01.2000
Mortgage Loan Processor/Mortgage Loan Officer
The Money Store
01.1998 - 01.1999
Branch Manager/Private Banking Certified
First Market Bank
01.1996 - 01.1998
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CUNA Essential Management Skills E-School
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CUNA Business Continuity E-School
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CUNA Coaching E-School
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CUNA Leadership E-School
Master’s of Administrative Science - Enterprise Risk Management
Boston University’s Metropolitan College
Bachelor of Arts - Psychology
Ashford University
Bachelor of Science - Social And Criminal Justice
Ashford University