Skilled leader with significant experience in managing teams and driving results in professional setting. Known for strong organizational skills, strategic planning, and effective communication. Adept at fostering collaboration, adapting to changing needs, and implementing solutions to achieve goals. Respected by colleagues for reliability and steadfast commitment to excellence.
Overview
29
29
years of professional experience
3
3
Certification
Work History
Section Chief – Program Manager
Immigration Customs Enforcement – Office of Leadership and Career Development
03.2020 - Current
As the Section Chief, and Acquisition certified Program Manager, for Leadership and Career Development Programs, I provide leadership, administration, instruction and management of 18 ICE employees to include Program Managers, Adult-Learning Facilitators and Management & Program Analysts
I am responsible for 12 leadership and career development programs, to include 5 leader levels and delivery of customized training to the ICE workforce of over 23,000 employees
I manage daily operations with the execution of multiple contracts, management of over 5,000 customized training sessions annually, through direct reports involved in performing development activities
I develop and prepare yearly cost projections and expenditure proposals with an annual budget of $10.3 million dollars
I direct program managers and mission support personnel involved in performing such activities as cost, schedule, performance of contract and program management, requirements for the ICE Learning Management System (LMS), customized leadership development programs, facilitation and delivery of training, and daily customer service to the ICE workforce
GS-340-14, $162,458 per annum
Supervisory Contact: Jeni Hill (415) 310-6481
Program Manager
US Transportation Command
02.2005 - 03.2020
As the IT Program Manager, I provided leadership and oversight of over 220 employees
I was responsible for all contract operations for the Program Executive Office at the US Transportation Command, Acquisition office, to include the liaison with the Defense Health Agency
I developed and prepared yearly cost projections and expenditure proposals with an annual budget of $200 million dollars
I demonstrated a keen ability to build coalitions and communicate effectively serving as the senior Program Manager at numerous executive meetings of federal and private leadership as well as appointed officials
GS-1101-14, $113,540 per annum
Supervisory Contact: Bill Innes (843) 367-5956
Cryptologic Technician Maintenance (CTM)
US Navy
08.1996 - 07.2005
Naval Security Group Activity (NSGA) Norfolk
Education
PhD - Information Technology Management
Northeastern University
Boston, MA
05.2018
Masters Business Administration - undefined
Fontbonne University
St. Louis, MO
10.2011
Master of Science - Computer Science
Fontbonne University
St. Louis, MO
12.2009
Bachelor of Science - Public Health Administration
American Military University
Manassas, VA
09.2004
Skills
Conflict de-escalation
Ethical leadership
Motivation
Data entry
Accomplishments
Achieved organizational culture change by completing new Team Coaching offering with accuracy and efficiency.
Supervised team of 18 staff members.
Collaborated with team of 47 in the development of new course curriculum.
Certification
Executive Coach (American School of Professional Coaching) – March 2022
DAWIA - Acquisition Certified Level 3 – Program Management
DAWIA - Acquisition Certified Level 3 – Information Technology
Awards
ICE - Excellence in Management 2023
ICE - Excellence in Management 2022
ICE - Excellence in Innovation 2021
USTRANSCOM - Program Manager of the Year 2019
Timeline
Section Chief – Program Manager
Immigration Customs Enforcement – Office of Leadership and Career Development
03.2020 - Current
Program Manager
US Transportation Command
02.2005 - 03.2020
Cryptologic Technician Maintenance (CTM)
US Navy
08.1996 - 07.2005
Masters Business Administration - undefined
Fontbonne University
Master of Science - Computer Science
Fontbonne University
Bachelor of Science - Public Health Administration
American Military University
PhD - Information Technology Management
Northeastern University
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