Summary
Overview
Work History
Education
Skills
Timeline
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Stefanie Mallasch

Raleigh,NC

Summary

A highly experienced People Operations Specialist with over ten years of administrative and global corporate expertise, specializing in HR processes, employee lifecycle management, and cross-functional team support. Adept at overseeing global onboarding and offboarding procedures, ensuring compliance with international labor laws, and optimizing employee experiences across diverse teams and locations.

Overview

8
8
years of professional experience

Work History

People Operations Specialist

TELUS Agriculture & Consumer Goods
2023.03 - Current

Facilitate smooth transitions for new hires and departing employees across international offices, ensuring compliance with local labor laws and company policies. Oversee the onboarding and offboarding processes to create a seamless experience and reduce operational friction.

  • Process Optimization and Compliance: Streamline and enhance onboarding and offboarding workflows, implementing automation tools and compliance checks to improve efficiency, accuracy, and adherence to local regulations.
  • Employee Experience & Engagement: Develop and implement onboarding programs that boost new hire engagement and retention. Regularly review feedback and make data-driven adjustments to enhance the employee experience.
  • Training & Technology Integration: Train new team members on relevant platforms used across the organization from a People & Culture perspective, ensuring they are proficient in HR systems, collaboration tools, and other platforms critical for fostering employee engagement and a positive workplace culture.

Executive Assistant

TELUS Agriculture & Consumer Goods
2020.11 - 2023.03

Assist executive leadership and several directors in the Agribusiness unit. Disseminate information from leaders to their teams, manage and track action items. Lead strategic initiatives to increase team engagement.

  • Cross-Functional Coordination & Project Management: Successfully communicate with team members and external stakeholders to keep initiatives on time and in budget.
  • Process Improvements: Identify areas of internal improvement for the company that led to a business unit-wide change in policy for office safety and team engagement.
  • Learning & Development: Train leadership and team members on new tools to help drive adoption.

Executive Assistant to the CEO

KIOTI Tractor
2019.07 - 2020.11

Assist the CEO of the company. Disseminate information from the CEO to management. Coordinate events and travel plans. Manage projects and research solutions to assist in growing and streamlining the company.

  • Communication: Streamline communication between the CEO and company employees by composing emails and speeches.
  • Dashboard Creation: Design and create pivot table dashboards to help analyze data through visual representation.
  • Logistics: Coordinate meetings and travel for the CEO while accurately maintaining their calendar.

Administrative Assistant III

VHB
2016.11 - 2019.07

Provide administrative support to the managing director and all other employees. Coordinate with vendors and clients in a courteous manner. Maintain efficiency through office management. Plan and implement successful events for employees and clients.

  • Communication: Disseminate information given from multiple sources into one to distribute to employees. Assure customer service by promptly answering phones, transferring calls, and taking messages from clients as needed.
  • Office Administration: Assist employees with printing, folding, and binding reports and proposals. Order office supplies as needed. Handle payables and legal documents promptly and accurately.
  • Project Management: Manage the calendars of all conference rooms. Make travel arrangements for employees as needed.
  • Event Planning: Plan a variety of events for employees and clients including charity events, conferences, and meetings. See the coordination of the event from start to finish to ensure a successful event.
  • Video Editing and Captioning: Record, edit, and caption webinars using advanced video editing software. Make sure closed captioning follows the guidelines for 508 compliance.

Education

Bachelor of Arts - Chinese Language & Literature

The Ohio State University
Columbus, Ohio
12.2013

Skills

  • Analytical Skills
  • Calendars
  • Communication
  • Concur
  • Cross-functional Coordination
  • Diplomacy
  • Employee Engagement
  • Employee Relations
  • Engaging People
  • Exit Process
  • Executive Administrative Assistance
  • Executive Support
  • Executive Team
  • Google Workplace
  • Handle Confidential Information
  • HR Policies
  • Human Resources (HR)
  • Labor and Employment Law
  • Legal Matters
  • Legal Requirements
  • New Hire Orientations
  • New Hires
  • Office Administration
  • Offsites
  • Operations
  • Passionate about Work
  • Policies & Procedures
  • Problem Solving
  • Process Improvement
  • Project Management
  • Project Support
  • Public Speaking
  • Recognition Programs
  • Relationship Building
  • Reporting
  • Research Skills
  • Spreadsheets
  • Strategic Thinking
  • Strategy Implementation
  • Summaries
  • Teamwork
  • Travel
  • Written Communication

Timeline

People Operations Specialist

TELUS Agriculture & Consumer Goods
2023.03 - Current

Executive Assistant

TELUS Agriculture & Consumer Goods
2020.11 - 2023.03

Executive Assistant to the CEO

KIOTI Tractor
2019.07 - 2020.11

Administrative Assistant III

VHB
2016.11 - 2019.07

Bachelor of Arts - Chinese Language & Literature

The Ohio State University
Stefanie Mallasch