Stefanie Mendoza
Orem,UT
Summary
Dynamic Customer Success Coordinator at FMG Suite with a proven track record in enhancing brand visibility through strategic marketing initiatives. Skilled in multitasking and organization, I effectively managed cross-functional communication and conducted industry research, driving informed decision-making and ensuring client satisfaction.
Overview
6
6
years of professional experience
Work History
Customer Success Coordinator
FMG Suite
Utah
06.2018 - 10.2024
- Coordinated project timelines and deliverables to ensure alignment with client expectations.
- Assisted in developing marketing strategies to enhance brand visibility and engagement.
- Managed communication between cross-functional teams to facilitate smooth project execution.
- Oversaw project timelines and deliverables, ensuring alignment with organizational goals and adherence to deadlines.
- Collaborated with cross-functional teams to enhance user experience through design feedback sessions.
- Conducted usability testing to identify design flaws and recommend enhancements for improved navigation.
- Implemented process improvements that increased operational efficiency within the brokerage team.
- Managed client portfolios, ensuring alignment with financial goals and risk tolerance.
Education
Medical Anthropology
Utah Valley University
Orem, UTHigh School Diploma -
Provo High School
Provo, UTSkills
- Multitasking and organization
- Data entry
- Decision-making
- Visual design principles
- Multimedia content creation
- HTML and CSS coding
- Relationship building
Timeline
Customer Success Coordinator
FMG Suite
06.2018 - 10.2024
Medical Anthropology
Utah Valley University
High School Diploma -
Provo High School