Stefanie Boenig
Raleigh,NC
Summary
After spending several years working as an analytical chemist, I moved into the field service engineer side of LC-MS. I enjoy complex problem solving and providing technical support and solutions to customers. I am a strong, independent worker with a collaborative approach to achieve optimal outcomes. I value teamwork and learning new things.
Overview
11
11
years of professional experience
Work History
Field Service Engineer
Agilent Technologies Inc.
Raleigh, NC
02.2017 - Current
- Field Service Engineer with focus on High Performance Liquid Chromatography/Mass Spectrometry (HPLC-MS/MS and HPLC-QTOF).
- Provides customer solutions and technical support for LC/MS/MS and LC-QTOF hardware and software.
- Installation, preventative maintenance, and repair of hardware and software.
- Performs troubleshooting, repair, and maintenance at customer locations.
- Develops technical solutions to resolve customer issues.
- Provides customer education and familiarization with hardware and software, including MassHunter and OpenLab software.
Analytical Chemist
Synergy Diagnostics, Inc.
Davie, FL
09.2015 - 02.2017
- Performed quantitative and qualitative analysis of chemical compounds using LC-MS/MS and other analytical techniques.
- Developed standard operating procedures for sample preparation, instrument maintenance, and data analysis.
- Developed and validated methods using LCMS to test for a wide variety of drugs for clinical use.
- Evaluated the performance of existing analytical processes for improvement opportunities.
- Optimized sample preparation protocols for improved efficiency while maintaining good laboratory practices and test reproducibility.
Analytical Chemist
Pain Management Of North Carolina
Pinehurst, NC
01.2014 - 09.2015
- Performed sample preparation, data analysis, and instrument maintenance using LC-MS/MS.
- Prepared reports summarizing the results of experiments and investigations.
- Maintained detailed records for patient lab results in a COLA/CLIA certified laboratory.
- Managed lab operations, including inventory, following regulations, and reporting of results.
Education
Master of Science - Drug Chemistry
Newcastle University
Newcastle Upon Tyne, UK12-2013
Bachelor of Science - Chemistry
Appalachian State University
Boone, NC05-2010
Skills
- Customer Service, including anticipating customer needs and implementing solutions
- Complex troubleshooting for hardware and software
- Analytical Method development and data analysis
- Agilent LC-QTOF, including G6545XT Advanced Bio QTOF
- Agilent LC-MS/MS including Ultivo and G6475
- MassHunter, including ACQ, Quant, Qual, PCD/PCDL software
- Agilent OpenLab software
Timeline
Field Service Engineer
Agilent Technologies Inc.
02.2017 - Current
Analytical Chemist
Synergy Diagnostics, Inc.
09.2015 - 02.2017
Analytical Chemist
Pain Management Of North Carolina
01.2014 - 09.2015
Master of Science - Drug Chemistry
Newcastle University
Bachelor of Science - Chemistry
Appalachian State University
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