Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Stefanie Norris

Mandeville,LA

Summary

Dynamic professional with a strong background in customer service and teamwork, honed at Altitude Trampoline Park. Proven ability to create engaging environments while ensuring safety and cleanliness. Skilled in cash handling and problem-solving, consistently exceeding guest expectations and fostering positive experiences. Committed to continuous learning and enhancing client satisfaction.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Team Member

Altitude Trampoline Park
02.2025 - Current
  • Greet guests warmly and efficiently, processing admissions and purchases.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Ensure the safety of all guests by actively monitoring the courts, enforcing park rules, and addressing potential hazards.
  • Create a fun and welcoming atmosphere by interacting with guests, answering questions, and providing assistance.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Operate the cash register with accuracy and efficiency, handling various payment methods.
  • Prepare and serve food and beverages with speed and accuracy, maintaining high standards of quality and cleanliness.

Personal Trainer

Club4Fitness
12.2024 - Current

Key Responsibilities:

  • Communicating effectively to evaluating needs of potential and existing clients.
  • Conducted proactive outreach of members and coordinated appointment scheduling
  • Provide detailed instructions and demonstrations on proper exercise form and technique to maximize results and minimize the risk of injury.
  • Offer continuous support and motivation through goal-setting, progress tracking, and regular feedback sessions to inspire clients on their fitness journey.
  • Educate clients on basic nutritional principles and wellness strategies that complement their workout routines.
  • Ensure a safe training environment by maintaining equipment and upholding best practices in exercise safety protocols.
  • Track client performance and progress through detailed records, adjusting programs as needed to maintain their development and challenge them appropriately.

Kid Care

Club4Fitness
09.2024 - 01.2025
  • Monitor children during daily activities to ensure their safety, promptly addressing any issues. Maintain a secure environment by adhering to facility safety protocols and emergency procedures.
  • Keep the childcare area tidy and sanitized, restocking supplies as needed, and ensuring that the play and learning areas are inspiring and hazard-free.
  • Work closely with other childcare professionals to align on activity planning, share observations, and ensure consistent care practices across the team.
  • Provide a fun, safe and engaging environment for children ages 0-11 years old to play.


Homeschool Teacher

Self-employeed
02.2018 - 06.2024


  • Created daily lesson plans across core subjects (mathematics, language arts, science, social studies) and integrated project-based and hands-on learning activities.
  • Managed homeschool schedules effectively, balancing extracurricular activities with academic requirements for well-rounded development.
  • Researched and chose appropriate curriculum to meet multiple needs, abilities and interests.
  • Organize and plan field trips appropriate for wide variety of ages
  • Multitasked teaching multiple grades at once
  • Lead co op class
  • Emphasized practical life skills alongside academics, preparing students for future independence and decision-making abilities.
  • Organized hands-on instructional activities to supplement textbook instruction to engage and motivate students.
  • Delivered engaging and interactive instruction using multiple teaching methods, including traditional lectures, experiential learning, and digital resources.
  • Adapted teaching strategies to accommodate various learning styles and ensure each child’s academic progress.
  • Managed daily schedules, coordinated educational activities, and balanced multiple roles within the home environment.
  • Liaised with external resources such as tutors, community programs, or cooperative classes to supplement educational offerings.

Pilates Instructor

The Pilates Room
06.2014 - 08.2015
  • Designed and lead classes such as Pilates Boot Camp, Arms and Abs, Abs and Bun and Tabata. Along with teaching traditional Pilates beginner-advanced and stretch classes
  • Keeping a fun, high energy, environment while also instructing a variety of skill levels.
  • Maintained a clean and organized studio space, ensuring a safe environment for all participants.
  • Provided modifications for clients with injuries or limitations, ensuring a safe and effective workout experience.
  • Improved clients'' posture and balance through tailored exercises targeting specific muscle groups.
  • Contributed to studio''s revenue growth by promoting private lessons and package deals.
  • Educated clients on the principles of Pilates, fostering a deeper understanding of the practice.
  • Enhanced client flexibility by designing and implementing customized Pilates routines.
  • Enhanced mind-body connection for clients through focused breathing techniques and meditation practices.
  • Collaborated with fellow instructors to develop new class offerings, attracting diverse clientele.
  • Conducted workshops on special topics such as prenatal Pilates or rehabilitation exercises to expand client knowledge base.
  • Worked in team-based environment to provide clients with optimal fitness services.

Education

High School Diploma -

Sunset High School
Portland OR
06-2009

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Organizing work stations
  • Attention to detail
  • Collaboration and teamwork
  • Following instructions
  • Cash handling
  • Cleaning
  • Sales expertise
  • Willingness to learn

Certification

  • Youth leader Covenant Church June 2023-July 2024
  • Children's VBS Leader Covenant Church July 2024
  • Youth Leader for Mulberry Baptist June 2022-June 2023
  • Children's VBS Leader Mulberry Baptist summer of 21,22
  • Awanas Leader Mulberry Baptist 2020-22
  • Children's Ministry Mulberry Baptist Church July 2020- July 2023
  • Soccer Coach 2020-2021

Timeline

Team Member

Altitude Trampoline Park
02.2025 - Current

Personal Trainer

Club4Fitness
12.2024 - Current

Kid Care

Club4Fitness
09.2024 - 01.2025

Homeschool Teacher

Self-employeed
02.2018 - 06.2024

Pilates Instructor

The Pilates Room
06.2014 - 08.2015

High School Diploma -

Sunset High School
Stefanie Norris