Stefanie Rizzi
Oceanside,USA
Summary
Detail-oriented and highly organized professional with extensive experience in fast-paced office environments. Adept at interfacing with clients, agents, vendors, government agencies, insurance companies, and carriers. Recognized for strong interpersonal communication, customer service, and office support skills. A dedicated and hardworking team player committed to efficiency and accuracy.
Overview
29
29
years of professional experience
Work History
Operations Director
IFL Art Services
Lynbrook, USA
01.2008 - Current
- Logistics and operations coordinator for all pickups / packing / crating / documentation for international exports of fine art and antiques
- Interacting between auction houses, interior decorators, private collectors, museums, and artists to provide proper documents, as well as bookings with airlines and steamship companies, and foreign customs to insure timely arrivals at final destinations
- Provide customer service, invoicing to clients, rate quotations and negotiations for terms and conditions of services
- Working with all U.S
- Government agencies to insure compliance to rules and regulations
- TSA certified
- Responsible for correspondence, excel spreadsheets documenting fees and shipment dates, follow up and closures of files at termination of shipment
- Use of Quickbooks to invoice customers, keep track of vendor invoicing
- Process payroll through ADP Run
Domestic Operations / Claims
Target Logistics
Inwood, USA
04.2005 - 01.2008
- Coordinated timely insurance claims for damages and losses with the insurance company and domestic or international carrier
- Responsible for customer service, invoicing to clients, correspondence, filing and general office work
Import / Domestic Manager
International Freight Logistics, Ltd.
Lynbrook, USA
06.1996 - 04.2005
- Review and presentation of all documents to be submitted to U.S
- Customs for shipments arriving at U.S
- Airports and ports
- Coordination for pickup of shipments from port of entry, receipt in warehouse, inventory control, labeling, record keeping and filing
- Dispatch trucks for deliveries; work with drivers to arrange proper delivery flow to insure no waste of time or overlapping scheduled appointments
- Customer service, update overseas agents about deliveries, collection of accounts receivables and preliminary insurance claims
Education
High School -
Valley Stream South High School
Valley Stream, New York06.1996
Skills
- Experienced in QuickBooks Software
- Microsoft Office
- Proficient in Word
- Excel Proficiency
- Digital Literacy
- Detail-Oriented Data Management
References
References available upon request.
Timeline
Operations Director
IFL Art Services
01.2008 - Current
Domestic Operations / Claims
Target Logistics
04.2005 - 01.2008
Import / Domestic Manager
International Freight Logistics, Ltd.
06.1996 - 04.2005
High School -
Valley Stream South High School
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