Summary
Overview
Work History
Education
Skills
Timeline
Generic

stefanie uribe

salinas,ca

Summary

with an outstanding background in customer service, sales and banking. Addresses all questions and concerns with customer satisfaction in mind. Motivated banking professional possessing a strong commitment to quality customer service coupled with superb communication skills. Builds customer loyalty by effectively resolving problems and quickly processing transactions. Customer Service Representative who achieves high levels of customer satisfaction. Meticulously organized retail manager who is proficient in time management, while offering professional and courteous customer service. Seasoned retail manager well versed in customer care who is successful in achieving sales goals, while maintaining high levels of customer satisfaction.

Overview

35
35
years of professional experience

Work History

merchant teller

j.p.morgan chase
1590 North main st
09.2008 - Current

    My duties including Executing business and regular customer transactions, including deposits, withdrawals, money orders and checks.

  • Organized, stocked and maintained the teller window area.
  • Collected member loan payments.
  • Processed exchange and foreign currency.
  • Maintained friendly and professional customer interactions.

assistant manager

oshkosh b"gosh
07.1996 - 09.2005
    As an assistant store manager my duties included assisting store manager  supervise a minimum of 10-15 employees
  • Organized, stocked and maintained store displays per floor plan. Process purchases and returns. process store deposits, reconcile registers at the end of shift . Maintaining a high level of customer service, dealing with customer complaints and customer satisfaction.
  • Maintained friendly and professional customer interactions.

co-manager

lane bryant
10.2000 - 08.2005
As a co-manager my duties included supervising employees, giving direction on what needs to be done on a daily basis providing feedback on performance and maintaining a great customer service for our customers, drive sales, credit applications, maintain store displays, make sure store is clean for next day, stock merchandise

floor manager

Ross dress for less
2060 california st
01.1990 - 10.2000
floor stockroom manager receive delivery truck make sure manifest matched with our records, strip merchandise getting ready for them to stock to the floor,when stock was done help manage the floor deal with customers maintain registers help maintain a clean store help with returning merchandise to the floor  

Education

High School Diploma -

north salinas high
1988

Skills

  • Cash handling expertise
  • Rapid 10-key data entry

 

    • Cheerful
    • People-oriented
    • some Spanish speaking
    • Detail-oriented
    • Excellent time management skills

    l

                                        

  • Cheerful
  • Goal-oriented
  • Positive

Timeline

merchant teller

j.p.morgan chase
09.2008 - Current

co-manager

lane bryant
10.2000 - 08.2005

assistant manager

oshkosh b"gosh
07.1996 - 09.2005

floor manager

Ross dress for less
01.1990 - 10.2000

High School Diploma -

north salinas high

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stefanie uribe