Stefanie Andrea Tobar Amaya
Worcester,MA
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.
Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care.
Overview
1
1
year of professional experience
1
1
Certification
Work History
CAJERA Y ASISTENTE EN TIENDA
Family Dollar
WORCESTER , MA
02.2024 - Current
- Stocked shelves with merchandise when needed.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Answered customer inquiries regarding store policies and procedures.
- Balanced daily transactions on a computerized point-of-sale system.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Resolved customer complaints professionally in accordance with company policy.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Performed other duties as assigned by management.
- Greeted customers and answered any questions they had about the store's products and services.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions, and offered product advice.
HHA HOME HEALTH AIDE
Abba Home Care
WORCESTER , MA
08.2023 - 03.2024
- Accompanied clients on errands outside the home such as shopping trips and doctor visits.
- Followed all company policies regarding safety procedures when handling hazardous materials.
- Prepared meals according to dietary guidelines set forth by the physician or dietitian.
- Ensured safety of patients by using appropriate lifting techniques while assisting them with mobility activities.
- Answered questions from family members regarding patient's condition or care plan.
- Assisted clients with medication management by reminding them to take medications on time as prescribed by the doctor.
- Provided personal care assistance to elderly and disabled individuals in their homes, including bathing, dressing, grooming, transferring, toileting and feeding.
- Maintained accurate records of client care services provided on a daily basis.
- Administered medications orally or topically as directed by physician orders.
- Communicated regularly with supervisors regarding any changes in client status or behavior that require attention.
- Provided emotional support and companionship to elderly clients experiencing loneliness or depression.
- Monitored vital signs such as blood pressure and pulse rate for clients under medical care.
- Responded promptly to emergency situations according to established protocols.
Cajera En Tienda
Plaza Supermarket
Worcester , MA
01.2023 - 06.2023
- Resolved customer complaints professionally in accordance with company policy.
- Performed other duties as assigned by management.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Answered customer inquiries regarding store policies and procedures.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
HHA HOME HEALTH AIDE - ASISTENCIA MEDICA EN CASA
DINASTIA HEALTHCARE TRAINING LLC
522 RIVER ST SUITE 700 MATTAPAN 0212607-2033
Programa Acelerador De Negocios - Administrar Y Emprender U Negocio
Aforall
Worcester, MA01-2023
High School Diploma -
COMPLEJO EDUCATIVO CATOLICO SAN FRANCISCO
SAN SALVADOR EL SALVADOR12-2018
Fundamentos Bacicos De Enfermeria - Bachillerato Tecnico En Salud
Escuela Tecnica Para La Salud Maria Teresa Lang
San Salvador El Salvador 11-2017
Skills
- Cash Register Operation
- Cash Handling
- Payment Processing
- Customer Assistance
- Organizational abilities
- Compassionate Care
- Feeding Assistance
- Patient Education
- Emergency Response
- Basic nursing care
- Complex Problem-Solving
- Cross-functional team management
Affiliations
- soy una persona creativa y me gusta mucho las manualidades especialmente mi prequeño emprendimiento de elaboración de piñatas y decoraciones de fiestas
Accomplishments
- el año 2023 cane un concurso de emprendiminto llamado lansa tu idea con mi emprendimiento llamado piñatas y decoraciones anderson
Certification
- socorista certificada
- primeros auxilios basicos
- HHA
- emprendedora de negocios
- mantenimiento preventivos de computadoras y sofware
- fundamentos de enfermeria
Languages
Spanish
Professional
English
Elementary
Timeline
CAJERA Y ASISTENTE EN TIENDA
Family Dollar
02.2024 - Current
HHA HOME HEALTH AIDE
Abba Home Care
08.2023 - 03.2024
Cajera En Tienda
Plaza Supermarket
01.2023 - 06.2023
HHA HOME HEALTH AIDE - ASISTENCIA MEDICA EN CASA
DINASTIA HEALTHCARE TRAINING LLC
Programa Acelerador De Negocios - Administrar Y Emprender U Negocio
Aforall
High School Diploma -
COMPLEJO EDUCATIVO CATOLICO SAN FRANCISCO
Fundamentos Bacicos De Enfermeria - Bachillerato Tecnico En Salud
Escuela Tecnica Para La Salud Maria Teresa Lang
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