Stefani Warner
West Jefferson,OH
Summary
Dynamic professional with a proven track record in behavior management and effective communication, demonstrated across roles from Madison-Champaign ESC to Mercy Hospital Springfield. Excelled in providing exceptional customer service and leveraging computer skills to enhance operational efficiency. Skilled in fostering positive environments and achieving significant improvements in student and patient support. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
8
8
years of professional experience
Work History
Paraprofessional
Madison-Champaign ESC
2024.06 - Current
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
Server
Tee Jayes Country Place
2023.03 - 2024.05
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Assistant Manager
Dennys Restaurant
2022.10 - 2023.03
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Lead Server
Country Pride Restaurant
2022.03 - 2022.10
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
State Tested Nursing Assistant
Trueman Pointe Care Center
2020.05 - 2022.03
- Reduced risks of injury by implementing proper transfer techniques when moving or repositioning patients.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Monitored vital signs regularly, reporting any abnormalities or concerns to nursing staff promptly for timely intervention.
Patient Care Technician
Mercy Hospital Springfield
2020.12 - 2021.01
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Server
Tony's Bar and Grille
2016.08 - 2020.12
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
High School Diploma -
West Jefferson High School
West Jefferson, OH05.2020
Certification - STNA
Tolles Career And Technical Center
Plain City, OH05.2020
Skills
- Behavior Management
- Effective Communication
- Helping Students with Special Needs
- Small Group and Individual Assistance
- Computer Skills
- Documentation
Timeline
Paraprofessional
Madison-Champaign ESC
2024.06 - Current
Server
Tee Jayes Country Place
2023.03 - 2024.05
Assistant Manager
Dennys Restaurant
2022.10 - 2023.03
Lead Server
Country Pride Restaurant
2022.03 - 2022.10
Patient Care Technician
Mercy Hospital Springfield
2020.12 - 2021.01
State Tested Nursing Assistant
Trueman Pointe Care Center
2020.05 - 2022.03
Server
Tony's Bar and Grille
2016.08 - 2020.12
High School Diploma -
West Jefferson High School
Certification - STNA
Tolles Career And Technical Center
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