STEFANO ANTONY SOLIS HERRERA
Lewisville,Texas
Summary
Motivated professional with successful experience in customer service and sales. Experienced in managing inventory, merchandising, and ensuring high standards of customer service. Excels in developing product knowledge and understanding customer needs to ensure excellent customer experience. Skilled Barber with experience providing quality haircuts, styles, and shaves. Possesses a deep understanding of customer service and an ability to provide a personalized experience to each client. Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Professional Barber
Cleancutter Barbershop
2023.10 - Current
- Assisted with administrative tasks such as answering phone calls, managing correspondence, and maintaining accurate client records to support smooth business operations.
- Contributed to salon marketing efforts through engaging social media content showcasing before-and-after photos of client transformations.
- Participated in ongoing professional development opportunities, staying current on latest trends and techniques in the industry.
- Exhibited a high level of technical proficiency in performing various barber services, including haircuts, shaves, trims, and styling for men.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in numerous positive reviews from clients.
Line Cook
Texasroadhouse
2021.03 - 2024.12
- Maintained a clean and organized work area, including all cooking surfaces, utensils, and equipment.
- Managed multiple tasks simultaneously without compromising product quality or service times.
- Adapted well under pressure in high volume environments while maintaining focus on quality execution.
- Worked with other members of the kitchen staff to ensure efficient service.
- Communicated effectively with co-workers to ensure timely delivery of orders.
Ramp Agent
Swissport USA
2023.10 - 2024.10
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over Number daily flights.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
Barber Apprentice
Dapper barber
2023.07 - 2024.07
- Identified potential sales opportunities when upselling products related to haircare services.
- Displayed excellent communication skills when interacting with clients during consultations regarding desired haircuts or styles.
- Organized work station and stocked shelves with necessary supplies to ensure efficient workflow.
- Developed advanced knowledge of barbering techniques such as fades, tapers, and line-ups.
- Kept workplace and hair-cutting tools clean and sanitary.
- Built and established strong relationships with customers to promote repeat business.
- Used scissors and trimmers to shape client beards and mustaches.
Retail Sales Associate
Metro by-t mobile
2023.01 - 2023.10
- Gained experience in customer service, resolving customer complaints and inquiries with a positive attitude.
- Greeted customers and engaged in conversation to assess needs.
- Provided friendly and knowledgeable assistance to customers on the sales floor.
Education
High School Diploma - undefined
Lewisville high school
Lewisville, Texas05.2023
Skills
- Active listening
- Attention to detail
- Relationship building
- Professional appearance
- Teamwork and collaboration
- Self-motivation
- Stress management
- Multitasking capabilities
- Customer service excellence
- Organizational skills
- Positive attitude
- Problem-solving abilities
LANGUAGES
Spanish - Bilingual
English - Advanced
Certification
Barber lincese
Timeline
Professional Barber
Cleancutter Barbershop
2023.10 - Current
Ramp Agent
Swissport USA
2023.10 - 2024.10
Barber Apprentice
Dapper barber
2023.07 - 2024.07
Retail Sales Associate
Metro by-t mobile
2023.01 - 2023.10
Line Cook
Texasroadhouse
2021.03 - 2024.12
High School Diploma - undefined
Lewisville high school