Stefany Orellana
Culver City,CA
Summary
A dynamic, organized, and adaptive leader with 1 year of retail experience and 16 years of leadership experience in a fast paced and diverse environment. Passionate about being a lifelong learner with a record of being an effective team member grounded in integrity and accountability.
Overview
17
17
years of professional experience
Work History
Shift Manager
Starbucks Coffee Company
05.2015 - Current
- Created an inclusive environment for both employees and customers
- Adhered to personal strict time management regularly to accomplish daily goals
- Ran shifts according to forecast of sales and adjusted as needed
- Deescalated difficult situations among customers and employees in order to regain stability
- Designed a custom cleaning plan for the store to maintain a sanitary workplace
Assistant Manager
Einstein-Noah Restaurant Group
06.2006 - 05.2015
- Led shifts of 3-15 people coaching them in and out of positions in a fast-paced environment achieving high customer satisfaction scores
- Made weekly store schedules, accommodating for last minute changes as they arose
- Completed weekly inventory counts to verify stock levels, address discrepancies, and forecast future needs
- Mentored team members to enhance professional development and accountability in workplace
Education
Bachelors of Arts - Organizational Leadership
Arizona State University
2022
Skills
- Professional skills
- Teamwork and culture building
- Communication and problem solving
- Operational excellence
- Personal Skills
- Growth mindset
- Critical thinking
- Emotional intelligence
- Conflict resolution
- Technical Skills
- Microsoft Word
- Microsoft Powerpoint
- Google Docs
- IOS
- Remote work
Volunteer
Friendly House Women’s Recovery Home 2016-current
Timeline
Shift Manager
Starbucks Coffee Company
05.2015 - Current
Assistant Manager
Einstein-Noah Restaurant Group
06.2006 - 05.2015
Bachelors of Arts - Organizational Leadership
Arizona State University
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