STEFANY SERRANO
APO
Summary
Dedicated and hard working with experience in a variety of industries with different missions and expectations. Continuously improving my skills and always open to new training opportunities.
Overview
6
6
years of professional experience
Work History
Security Officer
Chenega Global Protection
08.2024 - Current
- Verified photo identification prior to authorizing facility access.
- Welcomed guests in a professional and courteous manner to foster a hospitable atmosphere while prioritizing safety.
- Conducted regular patrols and monitored premises both by vehicle and on foot.
- Responded to alarms and investigated disturbances promptly.
- Assessed and addressed active incidents to ensure security concerns were managed effectively.
- Maintained clear communication with the security team and building supervisors using two-way radios, mobile phones, and other technological devices.
- Stayed calm, assertive, and focused on critical thinking and problem-solving during high-stress situations.
CORRECTIONAL OFFICER
Central Florida Reception Center
08.2022 - 05.2024
- Ensure the care, custody, and control of all inmates under my supervision.
- Maintain a safe and secure environment for staff, civilians, and inmates.
- Document and log all events and activities throughout my shift.
- Organize and update inmate files accurately and efficiently.
- Adhere to and enforce policy and procedures.
- Oversee the operation of the Control Room.
- Manage the issuance, tracking, and accountability of all equipment, restraints, and weapons, ensuring proper documentation in daily logs.
- Proficient in various computer programs such as Microsoft Word, Excel, TeleStaff, etc.
SITE DIRECTOR
Champions Before and After School
12.2020 - 05.2022
- Provided care and supervision for students before and after school hours.
- Planned and led daily activities following an educational curriculum.
- Maintained effective communication and built strong relationships with families.
- Kept accurate records of multiple student files.
- Developed work schedules for team members to ensure optimal shift coverage.
- Maintained comprehensive records and logs of work performed, including materials and equipment used.
- Collaborated with management and fellow supervisors to organize operations and meet demanding schedule targets.
- Trained new team members on site policies and procedures.
PICKER AND QUALITY ASSURANCE
Unfi
05.2019 - 11.2020
- Conducted thorough inspections of outgoing shipments to ensure boxes and items were undamaged.
- Managed the repair or replacement of damaged items and maintained detailed reports on each shipment.
- Efficiently fulfilled orders to meet rigorous productivity targets.
- Volunteered for additional hours and shifts during peak periods to ensure timely shipping.
- Adhered to safety protocols and procedures to minimize the risk of workplace accidents.
- Organized and sorted items in designated areas for optimized accessibility.
- Verified the accuracy of labeling and identification on all orders prior to shipment.
- Accurately documented merchandise quantities while retrieving items from inventory storage.
Education
CORRECTIONS ACADEMY -
CFRC
Winter Park, Florida01.2023
HIGH SCHOOL DIPLOMA - undefined
Case High School
Racine, Wisconsin01.2019
Skills
- Safe environment maintenance
- Daily log maintenance
- File organization
- Policy and procedure adherence
- Control room management
- Equipment and restraint accountability
- Computer proficiency
- Student care and supervision
- Activity planning and leadership
- Communication
- Record keeping
- Order filling and packing
- Shipment inspection
- Multitasking
- First aid training
- Child supervision
- Inventory management
- Teamwork
- Emergency response
- Self defense tactics
- Threat assessment
- Emergency evacuation procedures
Timeline
Security Officer
Chenega Global Protection
08.2024 - Current
CORRECTIONAL OFFICER
Central Florida Reception Center
08.2022 - 05.2024
SITE DIRECTOR
Champions Before and After School
12.2020 - 05.2022
PICKER AND QUALITY ASSURANCE
Unfi
05.2019 - 11.2020
HIGH SCHOOL DIPLOMA - undefined
Case High School
CORRECTIONS ACADEMY -
CFRC
Similar Profiles
Keisha LasterKeisha Laster
Armed Security Officer at Chenega Global ProtectionArmed Security Officer at Chenega Global Protection
Sasha StevensonSasha Stevenson
Security Escort at Chenega Global ProtectionSecurity Escort at Chenega Global Protection
Eloy MartinezEloy Martinez
Security Police Officer at Chenega Global ProtectionSecurity Police Officer at Chenega Global Protection