Stefanyah Joseph
Charlotte,United States
Summary
Client-focused professional with experience in customer service, scheduling, and daily operations in fast-paced environments. Known for clear communication, reliability, and maintaining organized workflows. Brings a background in client care and self-managed service operations. Seeking an entry-level role in a healthcare or behavioral setting to contribute to a supportive, team-oriented environment.
Overview
4
4
years of professional experience
Work History
Front Desk / Client Care (Hairstylist)
Manely Beauty Studio II
Nyack, US, United States
08.2023 - 12.2025
- Oversaw appointment scheduling, client record management, and daily operational activities.
- Managed payment processing, addressed phone inquiries, and conducted client follow-ups.
- Developed personalized service for diverse clientele, fostering a welcoming environment.
- Upheld cleanliness and professionalism in workspace to enhance client comfort.
Client Engagement Specialist
Domus Construction
East Rutherford, NJ
06.2023 - 02.2024
- Built and maintained client relationships through professional, personalized communication
- Presented products and services clearly, addressing questions and concerns with patience
- Managed scheduling, appointments, and follow-ups independently to maximize client engagement
- Maintained accurate records of customer interactions and sales data
- Demonstrated reliability, professionalism, and strong interpersonal skills in all client interactions
Customer Service Associate
Sierra Trading Post
Nanuet, US, United States
02.2022 - 08.2023
- Provided friendly, efficient customer service in a fast-paced retail environment
- Operated with POS system to accurately process cash, credit, and returns
- Assisted customers with product questions, sizing, and store promotions
- Maintained organized sales floor through restocking, folding, and merchandising
- Met daily sales goals while promoting loyalty programs and discounts
Education
Associate of Science - Healthcare Sciences
Rockland Community College
Suffern, United States12.2025
Skills
- Communication: Expert
- Cleanliness Standards: Expert
- Customer Service: Expert
- Client Care: Expert
- Business Operations: Advanced
Languages
French
Professional Working
Additional Information
Volunteer Camp Counselor | Vacation Bible School (VBS)
• Provided care and supervision for children during week-long summer camp programming
• Led group activities, games, and interactive lessons
• Supported children’s emotional, social, and behavioral needs
• Communicated effectively with team leaders and fellow volunteers
Timeline
Front Desk / Client Care (Hairstylist)
Manely Beauty Studio II
08.2023 - 12.2025
Client Engagement Specialist
Domus Construction
06.2023 - 02.2024
Customer Service Associate
Sierra Trading Post
02.2022 - 08.2023
Associate of Science - Healthcare Sciences
Rockland Community College