Stefeny Amaya
Dallas,TX
Summary
Knowledgeable and dedicated customer service professional with extensive experience in [Type] industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Results-driven [Job Title] excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers.
Overview
1
1
year of professional experience
Work History
Housekeeper
Entrust One Facility Services
11.2023 - Current
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Retail Customer Service Representative
Cricket Wireless
03.2023 - 06.2023
- Enhanced customer satisfaction by providing timely and accurate product information.
- Resolved customer complaints promptly, resulting in increased loyalty and repeat business.
- Maintained a clean and organized store environment for optimal shopping experience.
- Assisted customers with finding suitable products, leading to higher sales revenue.
- Promoted available products and services to customers during service, account management, and order calls.
Construction Worker
Contracted
09.2022 - 01.2023
- Enhanced project efficiency by coordinating with team members and managing resources effectively.
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
- Increased safety awareness through conducting regular training sessions for staff and implementing best practices on the job site.
- Improved client satisfaction by delivering high-quality workmanship consistently, following up on feedback, and addressing concerns promptly.
Skills
- Guest Relations
- Residential Cleaning
- Customer Service
- Teamwork
- Teamwork and collaboration
- Multitasking and Prioritizing
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Housekeeper
Entrust One Facility Services
11.2023 - Current
Retail Customer Service Representative
Cricket Wireless
03.2023 - 06.2023
Construction Worker
Contracted
09.2022 - 01.2023
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