Steffanie Gray
Royal Oak,MI
Summary
Hardworking and reliable supervisor and small business owner, focused on going above and beyond to support team and serve customers. Motivated to continue to learn and grow as well-rounded individuals.
Overview
15
15
years of professional experience
Work History
Sales Associate
Boston Tea Room
09.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Artisan
AilaMoonStudio
06.2012 - Current
- Self-designed and hand-crafted jewelry
- Management of inventory and supplies
- Travel to local and out of state art shows
- Packing and shipping products
- Maintaining customer clientele
Store Supervisor
Whole Foods
09.2018 - 05.2022
- Manages a team of 30+ team members
- Responsible for cash collection and logs
- Trains and empowers new employees
- Provide customer service by greeting and assisting customers and responding to inquiries and complaints
Team Trainer
Whole Foods
08.2017 - 09.2018
- Trained multiple new employees on POS system
- Promoted teamwork, customer focus, and commitment to meet performance metrics
- Encouraged and directed new team members to learn and grow within the company
Cashier
Whole Foods
02.2017 - 08.2017
- Payment processing and cash handling
- Completed opening and closing checklist each day to keep team on track and business ready for customers
- Worked in a fast-paced environment effectively
Sales Associate
Target
11.2010 - 02.2017
- Provided accurate information to help customers quickly navigate store and acquire items for purchase
- Restocked front lanes and displays, following established merchandising procedures and standards
- Used POS system to scan customer purchases, calculate prices, and process transactions
- Supported company mission and positive store culture through honesty, integrity and high-quality customer experience
- Processed customers orders and checked buggies for additional merchandise
Education
Associate of Arts - General Studies
Macomb Community College
Clinton Township, MI01.2014
Skills
- 15 years of retail experience
- Works well in stressful situations
- Multitasking
- Customer service oriented
- Reliable and Punctual
- Strong work ethic
- Great interpersonal and Communication skills
- Employee Management
- Teamwork motivation
Timeline
Sales Associate
Boston Tea Room
09.2022 - Current
Store Supervisor
Whole Foods
09.2018 - 05.2022
Team Trainer
Whole Foods
08.2017 - 09.2018
Cashier
Whole Foods
02.2017 - 08.2017
Artisan
AilaMoonStudio
06.2012 - Current
Sales Associate
Target
11.2010 - 02.2017
Associate of Arts - General Studies
Macomb Community College
Similar Profiles
Maria O’DriscollMaria O’Driscoll
Bar Manager/Server at Gyspy Tea RoomBar Manager/Server at Gyspy Tea Room
MAURICE KIMBLEMAURICE KIMBLE
Lead Line Cook & Prep Chef at GRYPHON TEA ROOM SCADLead Line Cook & Prep Chef at GRYPHON TEA ROOM SCAD
Janelle PowersJanelle Powers
Cashier at Bottom Of The Cup Tea RoomCashier at Bottom Of The Cup Tea Room
Sawyer WalkerSawyer Walker
Aero Manufacturing Lead at FORMULA SAEAero Manufacturing Lead at FORMULA SAE
Emily GarciaEmily Garcia
Implementation Specialist at Michigan Health CouncilImplementation Specialist at Michigan Health Council