Steffanie R. Bishop
Warren
Summary
Dedicated manager with experience partnering with coworkers to promote engaged, successful work environment and excellent customer service. Proficient at delivering encouragement and feedback to help employees be successful. Well-trained in BMV rules and regulations and adept at strong policy enforcement and problem solving. Organized and dependable. Proficient at using independent decision-making skills. Successful at managing multiple tasks with a positive attitude. Willingness to take on added responsibilities to meet goals. Resourceful manager with over 29 years of experience in BMV license agency. Proficiencies in inventory control, staff training and development.
Overview
29
29
years of professional experience
Work History
Manager
Elm Rd License Bureau
11.1994 - Current
Elm Rd License Bureau starting as a clerk in November of 1994. Appointed supervisor in July of 2003 and promoted to Assistant Manager in May of 2006. Promoted to current position as Manager in June of 2009.
Issue driver's license, ID cards and vehicle registrations.
Currently in charge of scheduling, inventory and daily reports. Dealership transactions and customer service counter of Elm Rd License Bureau.
- Maintain professional demeanor by staying calm when addressing unhappy or angry customers.
- Plan accurately to provide business with inventory needed to operate smoothly.
- Notary Public
Education
High School Diploma -
Champion High School
Warren, OH06.1981
Skills
- Office Management
- Schedule Preparation and Management
- Staff Training and Development
- Professional and Courteous
- Hiring and Training
- Computer Skills
- Conflict Resolution
- Organizational Skills
- Problem Solving
- Decision Making
- Effective Communication
- Customer Service
Timeline
Manager
Elm Rd License Bureau
11.1994 - Current
High School Diploma -
Champion High School
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