Summary
Overview
Work History
Education
Skills
Timeline
Generic

Steffany Orellana

21423 Maple Harvest Ln Humble

Summary

Dedicated and bilingual professional with a CDL Class A license, recognized for enhancing passenger experiences at the Metropolitan Transportation Authority for 12 years of professional bus operator experience. Proven problem-solver, effective communicator, teamwork, customer service and safety through vehicle inspections and line instructor of new drivers. Committed to maintaining a positive environment and ensuring reliable transportation services for the community, seeking a service supervision to promote my skills at a higher level with commitment to safety, reliable and efficient operations.

Overview

13
13
years of professional experience

Work History

Professional Bus Operator

Metropolitan Transportation Authority
04.2013 - Current
  • Assisted disabled passengers, ensuring comfortable boarding, seating, and disembarking from the bus.
  • Contributed to a positive work culture among fellow drivers by sharing best practices and lending support when needed.
  • Participated in ongoing training programs to stay current on industry trends, safety guidelines, and company policies.
  • Collaborated with dispatchers to quickly resolve route disruptions or delays, minimizing inconvenience to riders.
  • Ensured passenger safety with thorough pre-trip vehicle inspections and adherence to traffic regulations.
  • Assisted new drivers in acclimating to their roles through mentorship and hands-on training sessions.
  • Maintained a strong attendance record demonstrating reliability as an essential team member consistently available for assigned shifts.

School Bus Driver

Goodman Bus Service
12.2012 - 04.2013
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
  • Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
  • Problem solving abilities during unexpected situations, and behaviors.

Education

GED -

Lone Star College
Houston, TX

Skills

  • Fluent speaker in English and Spanish (Bilingual)
  • Defensive driving
  • Problem-solving abilities and strong communication skills
  • CDL Class A license
  • Great customer service
  • Teamwork and collaboration with others

Timeline

Professional Bus Operator

Metropolitan Transportation Authority
04.2013 - Current

School Bus Driver

Goodman Bus Service
12.2012 - 04.2013

GED -

Lone Star College

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