Steffi Graham
Boyds,MD
Summary
Systems Engineer with expertise in PMX/Pharmasuite MES, reducing system downtime through proactive maintenance. Skilled in cross-functional project coordination and delivering analytical insights to improve manufacturing processes. Experienced in supporting the production of life-saving medicines for over 1 billion patients.
Overview
5
5
years of professional experience
Work History
Systems Engineer
Eli Lilly & Company
02.2023 - 07.2025
- Developed a manufacturing process system within the MES to streamline the production of Monjauro and Trulicity.
- Identified and resolved technical issues, improving system performance, and completing software updates promptly.
- Collaborated with floor operators and scientists to meet technical needs for medicine production. Transitioned areas from paper to electronic tickets, reducing MES downtime.
- Managed logistics for new building projects to support medicine manufacturing.
- Provided technical support and guidance to team members on system issues.
- Facilitated training sessions for staff on new systems and tools usage.
Operations Project Manager
University of the District of Columbia
09.2020 - 12.2022
- A senior managerial position involving the hiring and training of student workers, the planning and hosting of various high-level events on campus, and creating weekly schedules and assignments for staff.
- Planned, organized, and managed more than 100 successful events that generated hundreds of thousands of dollars in revenue for the university.
- Oversaw a team of 40 student workers to successfully manage projectors, PA systems, Smart screens, lighting, and other equipment valued at over $2.5 M and see to it that the day-to-day activities of the building itself are met.
- Supervised and trained new employees, as well as fabricated a rewards system to keep employees motivated, which led to a 95% success rate for events.
- Coordinated logistics for large-scale operations projects, ensuring timely procurement of resources and smooth transitions between phases.
Cyber Security Research Assistant Intern
National Institute of Science and Technology (NIST)
09.2021 - 05.2022
- A cyber security research position involving the identifying of Phishing based emails, documents, and other online content to reduce the theft of personal information.
- Improved the design of existing data model by which Phish-type documents and files are identified.
- Validated incoming data to check the accuracy and integrity of the information while independently locating and correcting concerns which made saved the researchers time and money and allowed them to complete other forms of testing to produce feedback to various companies/customers.
- Planned, modified, and executed research techniques and procedures to identify relevant data collection and analysis of Phishing type files.
- Conducted thorough statistical analyses on collected data sets to derive meaningful conclusions from research findings.
- Prepared interview questions and recruited over 30 interview subjects.
Education
Bachelor of Science - Information Technology
University of The District of Columbia
Washinton, DC12.2022
AWS Certificate - Cloud Computing
Amazon, AWS Skills Center
VIRGINIA09.2022
Skills
- Proactive maintenance strategies
- Cross-functional project collaboration
- Pharmasuite MES expertise
- Analytical problem solving
- Systems engineering
- Project management
- Information security oversight
- Database management fundamentals
- Data analysis
- Advanced Microsoft Office proficiency
- Software testing
- IT technical support
- Customer support
- Systematic problem-solving
Publications
"Artificial Intelligence Techniques for SQL Injection Attack Detection"
Certifications And Awards
- Dean's List; 2019, 2020, 2021, 2022
- Eli Lilly & Co. Global Volunteer Awardee
- BEYA 2021, 2022
- University of the District of Columbia Honor Society Scholar
- DC Up Scholar
- TMCF 2022 Leadership Institute
- University of the District of Columbia, SWE Vice President
- ASME K-12 Volunteer
- Vice President of Industry and Programming Club
- National Society of Leadership and Success Honor Roll
- Advancing Minority in Engineering (AMIE) Design Challenge Competition
- Verizon Maker Volunteer Program
- CCNA Routers and switches certification
Timeline
Systems Engineer
Eli Lilly & Company
02.2023 - 07.2025
Cyber Security Research Assistant Intern
National Institute of Science and Technology (NIST)
09.2021 - 05.2022
Operations Project Manager
University of the District of Columbia
09.2020 - 12.2022
Bachelor of Science - Information Technology
University of The District of Columbia
AWS Certificate - Cloud Computing
Amazon, AWS Skills Center