Summary
Overview
Work History
Education
Skills
Personal Information
Websites
Languages
Hobbies and Interests
Timeline
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Steffi Sarpong

Summary

As a Program Manager, I'm the force behind turning ideas into reality and simplifying complex processes. I thrive on aligning seamlessly with business objectives and creating an efficient work environment that sparks collaboration. My toolkit includes a solid foundation in large data analysis, cross-functional coordination, and process documentation. Serving as the bridge between internal and external stakeholders - Legal, Business Units, Seller Marketing, and Communication. I'm your go-to person for coordinating release timelines. If you're after a Program Manager who leads with confidence and turns ideas into success, I'm your match. Let's turn our ideas into a remarkable reality.

Overview

4
4
years of professional experience

Work History

Governance Program Manager

eBay via Vettanna
03.2022 - 01.2024
  • Orchestrating release coordination, including major code/content updates rollout.
  • Collaborating with engineering teams to define precise requirements for tooling and content automation.
  • Acting as a scrum master to prioritize JIRA requests and plan sprints.
  • Leading QA activities, creating guides, and training materials
  • Leveraging data and analytics to drive business improvements.
  • Meeting with cross-functional stakeholders to assess progress, make adjustments, and ensure support for program initiatives
  • Improving program efficiency by streamlining processes and implementing time-saving solutions.
  • Maintaining files and online document repositories, coordinating with resources across the organization as needed
  • Demonstrating self-motivation, a strong sense of personal responsibility, and cultivating interpersonal skills by building positive relationships with others

Taxonomy Designer & Analyst

eBay via Vettanna
11.2020 - 03.2022
  • Responsible for competitive research of comparables, analogous structures, product groups, and key attributes
  • Audit current experiences, structures, and inventory
  • Design intuitive categories based on target group norms including descriptors, key attributes, and relevant values
  • Improve the selling and buying experience through taxonomy and metadata design
  • I am skilled at applying best practices for taxonomy modeling, development, maintenance, improvement, and governance
  • I work cross-functionally within a global team that standardizes multilingual metadata while maintaining alignment with data governance, technology operations, and compliance.
  • Coordinated with other departments to comply with industry regulations.
  • Analyzed user behavior and feedback to optimize design and user experience.
  • Mentored junior designers, fostering a collaborative and supportive team environment.

Taxonomist & Localization Content Analyst (German)

Apple via Welocalize
09.2019 - 09.2020
  • Reviewed, analyzed, categorized, and curated multiple types of news and media content including articles and videos to support AI and ML strategies
  • Digital Asset Management
  • Developed and maintained taxonomies to facilitate information hierarchy understanding for machine learning models
  • I collaborated with cross-functional teams to implement effective ontologies, ensuring comprehensive domain coverage
  • Designed and implemented schemas for data structuring, contributing to improved clarity in information interpretation
  • Worked independently and in remote teams with different linguistic skill sets
  • Recognized for accuracy and throughput, I was placed in the top 5% based on performance.

Education

Associate of Science - Business Administration

De Anza College
Cupertino, CA

Akademie für Internationale Bildung Technical School - Economics

Berlin
Berlin, Germany

Skills

  • Analysis of large data sets
  • SQL
  • JIRA
  • MS Office, Excel
  • Project Management
  • Team training and development
  • Agile Projects
  • Cross functional Team Builder
  • Business Analysis and Reporting
  • Documentation proficiency
  • Stakeholder Management
  • Policy and procedure improvements

Personal Information

Title: Program Manager

Languages

German
Native or Bilingual

Hobbies and Interests

  • Biking
  • Running
  • Board Games
  • Trivia

Timeline

Governance Program Manager

eBay via Vettanna
03.2022 - 01.2024

Taxonomy Designer & Analyst

eBay via Vettanna
11.2020 - 03.2022

Taxonomist & Localization Content Analyst (German)

Apple via Welocalize
09.2019 - 09.2020

Associate of Science - Business Administration

De Anza College

Akademie für Internationale Bildung Technical School - Economics

Berlin

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Steffi Sarpong