STEHPANI DIAZ
Las Vegas
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
15
15
years of professional experience
Work History
Cash Posting Specialist
UNLV Medicine
07.2024 - Current
- Processed cash postings efficiently, ensuring accuracy of transactions and adherence to protocols.
- Reconciled discrepancies in accounts, collaborating with team members to resolve issues promptly.
- Utilized financial software to streamline cash posting operations and enhance reporting capabilities.
- Monitored daily cash flow reports, identifying trends and providing insights for strategic decision-making.
- Assisted in month-end closing procedures to ensure timely completion of financial statements for senior management review.
- Researched and resolved account discrepancies.
- Utilized billing software to post transactions efficiently and minimize errors.
- Processed payments and reconciled accounts to ensure accurate financial records.
Front Desk/ Medical Assistant
Dr Desha Frankel M.D.
01.2011 - 06.2024
- Answering Incoming Calls
- Scheduling Patients Appointments
- Filing
- Calling Insurance Companies to check patients benefits
- Sending Order’s to Radiology and Laboratory’s
- Sending Doctor Prescription refills
- Scanning patients information and records
- Requesting Medical Record
- On-call
- Managed patient scheduling and appointment confirmations to optimize office workflow.
- Assisted in maintaining electronic health records, improving data retrieval efficiency and compliance standards.
Intake Coordinator
Mantra Mobile Imaging
01.2017 - 01.2018
- Handling Heavy Volume incoming calls
- Inputting incoming faxes from providers
- Scheduling Radiology appointments
- Verification of Insurance
- Obtaining Authorizations
- Map plotting the X-ray Technicians day
- Faxing Radiology Final Reports
- Calling Providers in regards to any Significant Findings
- Documentation
CUSTOMER SERVICE REPRESENTATIVE
C3 COMMUNICATIONS
09.2015 - 01.2017
- Handling Heavy Volume Incoming Calls
- Utilized and navigated multiple systems simultaneously
- Resolved customer issues via one call resolutions guidelines and/or escalated process
- Gathered customer information asses and fulfill customer needs and educated customers where applicable regarding products and services
- Scanning patients information and records
- Requesting Medical Record
Education
Diploma - General Studies
Mojave High School
01.2011
Skills
- Leadership qualities
- Accuracy and speed
- Banking
- Data entry proficiency
- Attention to detail
- Problem-solving abilities
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
Timeline
Cash Posting Specialist
UNLV Medicine
07.2024 - Current
Intake Coordinator
Mantra Mobile Imaging
01.2017 - 01.2018
CUSTOMER SERVICE REPRESENTATIVE
C3 COMMUNICATIONS
09.2015 - 01.2017
Front Desk/ Medical Assistant
Dr Desha Frankel M.D.
01.2011 - 06.2024
Diploma - General Studies
Mojave High School
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