Stela Velo
Tirane,Albania
Summary
Quality control professional experienced in developing organization's quality strategy, procedures, and processes. Monitor quality performance from supply chain and throughout product development life cycle. Develop and sustain Quality Management System in accordance with applicable standards and business requirements. Manage quality audit program to identify and resolve any issues.
Overview
9
9
years of professional experience
Work History
Quality and Standards Manager
ERA 2000
05.2015 - Current
- Observe and manage the hygiene of kitchen facilities (for all principle units of the company); Develop and implement safety policies and procedures for the company
- Conduct safety training for employees
- Conduct safety inspections and audits
- Organize and monitor the documentation in accordance with ISO – HACCP implementation procedures; Preparation of requirements for all units to conduct water analysis, screening of facilities, food, staff hands and Approval-Act (Hygiene- Sanity), etc;
- Audit hosting, certification company ISO-HACCP, which comes each year for certification
- Chairwomen of inventory group (group organization and define dates to perform the inventories in all units of the company).
- Improved quality processes for increased efficiency and effectiveness
- Increased customer satisfaction through adherence to quality standards and customer requirements
- Managed and archived quality documentation and participated in internal and external quality audits
- Evaluated quality problems and performed assessments to identify and resolve issues
- Inspected inbound and outbound products for compliance with established industry standards, company policies, and procedures
Food Safety Supervizor
Piazza Restaurant
05.2015 - 02.2017
- Observe and manage the hygiene of kitchen facilities (for all principle units of the company); Organize and monitor the documentation in accordance with ISO – HACCP implementation procedures;
- Identified non-conforming food products and led decision-making process for disposition based on risk to food safety and quality
- Created safe and healthy work environment throughout plant, adhered to safety policies and procedures and drove safe work behaviors in leadership and front line staff
- Stayed up to date on current and proposed changes to [Type] standards and maintained all internal SOPs, training documentation and records
- Evaluated recipe proposals to assess plans and identify ingredient issues
- Audited internal activities and conducted thorough inspections
Education
Ph.D. - PhD Program, Food Technology and Microbiology and Evaluation of Safety and Quality
Faculty of Natural Science - University of Tirana
Tirana11.2017
Master of Science - Food Sciences and Technology
Faculty of Natural Science - University of Tirana
Tirana07.2012
Bachelor - Food Chemistry
Faculty of Natural Science - University of Tirana
Tirana07.2010
Skills
- Problem Solving
- Leadership
- Written and verbal communication
- Customer service
- Flexible and Team player
- Multi-tasking
- Self-starter
- Organizational skill
- Language: Albanian, Italian, English
Training
- ISO 45001:2018 - Principles of Occupational Health and Safety Management Systems
- Food Safety and Hygiene in the Catering Industry
- Food Allergy and Intolerance (Food Standard Agency)
- ServSafe Food Handler
National Restaurant Association, Serv Safe (Chicago Illinois, USA) Online training.
- Food Technology Technician
Vocational Training Course at the Institute of Strategic Studies and TrainingISSAT
Timeline
Quality and Standards Manager
ERA 2000
05.2015 - Current
Food Safety Supervizor
Piazza Restaurant
05.2015 - 02.2017
Ph.D. - PhD Program, Food Technology and Microbiology and Evaluation of Safety and Quality
Faculty of Natural Science - University of Tirana
Master of Science - Food Sciences and Technology
Faculty of Natural Science - University of Tirana
Bachelor - Food Chemistry
Faculty of Natural Science - University of Tirana
Similar Profiles
Nycolly Ferreira Da CostaNycolly Ferreira Da Costa
atendimento ao público balcão na Bob's at atendimento ao balcão e caixa. Observação(eu era diarista, pois eu era menor de idade tinha 14 anos)atendimento ao público balcão na Bob's at atendimento ao balcão e caixa. Observação(eu era diarista, pois eu era menor de idade tinha 14 anos)
Ruth CindrellaRuth Cindrella
Functional consultant at Groupe conseil ERA / ERA Consulting GroupFunctional consultant at Groupe conseil ERA / ERA Consulting Group
Zohra AliZohra Ali
Speech-Language Pathologist Clinical Fellow at Therapy 2000 Green Apple TherapySpeech-Language Pathologist Clinical Fellow at Therapy 2000 Green Apple Therapy
ENI TABAKUENI TABAKU
Debt Collector Specialist and Customer Service at Noa Sh.aDebt Collector Specialist and Customer Service at Noa Sh.a
Sanie DautiSanie Dauti
Costumer Service at Fear Sh.p.kCostumer Service at Fear Sh.p.k