Quality control professional experienced in developing organization's quality strategy, procedures, and processes. Monitor quality performance from supply chain and throughout product development life cycle. Develop and sustain Quality Management System in accordance with applicable standards and business requirements. Manage quality audit program to identify and resolve any issues.
Overview
14
14
years of professional experience
Work History
Quality and Standards Manager
ERA 2000
05.2015 - Current
Observe and manage the hygiene of kitchen facilities (for all principle units of the company); Develop and implement safety policies and procedures for the company
Conduct safety training for employees
Conduct safety inspections and audits
Organize and monitor the documentation in accordance with ISO - HACCP implementation procedures; Preparation of requirements for all units to conduct water analysis, screening of facilities, food, staff hands and Approval-Act (Hygiene- Sanity), etc;
Audit hosting, certification company ISO-HACCP, which comes each year for certification
Chairwomen of inventory group (group organization and define dates to perform the inventories in all units of the company).
Improved quality processes for increased efficiency and effectiveness
Managed and archived quality documentation and participated in internal and external quality audits
Evaluated quality problems and performed assessments to identify and resolve issues
Inspected inbound and outbound products for compliance with established industry standards, company policies, and procedures
HSE of company for the project of SHEll - KCAD in Albania.
External Lecturer / Diploma Leaded (Supervisor)
Faculty Of Natural Sciences, University of Tirana
09.2018 - 09.2019
Diploma Leaded (Supervisor)
Faculty Of Natural Sciences, University of Tirana
03.2014 - 09.2016
Food Safety Supervisor
Piazza Restaurant
05.2015 - 02.2017
Observe and manage the hygiene of kitchen facilities (for all principle units of the company); Organize and monitor the documentation in accordance with ISO - HACCP implementation procedures;
Identified non-conforming food products and led decision-making process for disposition based on risk to food safety and quality
Created safe and healthy work environment throughout plant, adhered to safety policies and procedures and drove safe work behaviors in leadership and front line staff
Stayed up to date on current and proposed changes to standards and maintained all internal SOPs, training documentation and records
Evaluated recipe proposals to assess plans and identify ingredient issues
Audited internal activities and conducted thorough inspections
Hostess
Piazza Restaurant
11.2012 - 05.2015
Education
Ph.D. - Food Technology and Microbiology and Evaluation of Safety and Quality
Faculty of Natural Science - University of Tirana
11.2017
Master of Science - Food Sciences and Technology
Faculty of Natural Science - University of Tirana
07.2012
Bachelor - Food Chemistry
Faculty of Natural Science - University of Tirana
07.2010
Skills
Problem Solving
Leadership
Written and verbal communication
Customer service
Flexible and Team player
Multi-tasking
Self-starter
Organizational skill
Training
Food Safety Level 3
Food Safety level 2
Training Food Hygiene and Safety
Do Food Safety
ISO 45001:2018 - Principles of Occupational Health and Safety Management Systems
Food Safety and Hygiene in the Catering Industry
Food Allergy and Intolerance (Food Standard Agency)
Kitchen & Personal Hygiene Training - Ecolab
ServSafe Food Handler National Restaurant Association, Serv Safe (Chicago Illinois, USA) Online training.
Food Technology Technician Vocational Training Course at the Institute of Strategic Studies and Training ISSAT
Timeline
External Lecturer / Diploma Leaded (Supervisor)
Faculty Of Natural Sciences, University of Tirana
09.2018 - 09.2019
Quality and Standards Manager
ERA 2000
05.2015 - Current
Food Safety Supervisor
Piazza Restaurant
05.2015 - 02.2017
Diploma Leaded (Supervisor)
Faculty Of Natural Sciences, University of Tirana
03.2014 - 09.2016
Hostess
Piazza Restaurant
11.2012 - 05.2015
Ph.D. - Food Technology and Microbiology and Evaluation of Safety and Quality
<ul>
<li>Delivered comprehensive tutorials on Database Modelling, Information Management, and System Software, simplifying complex concepts for enhanced student understanding.</li>
<li>Guided students through hands-on exercises to develop practical skills and technical confidence.</li>
<li>Facilitated interactive group discussions and Q&A sessions to promote engagement and collaborative learning.</li>
<li>Graded assessments and provided detailed feedback to support academic development and improve performance.</li>
<li>Assisted professors in preparing lecture materials aligned with curriculum goals.</li>
<li>Collaborated with course coordinators to ensure tutorial content met educational standards and industry relevance.</li>
<li>Supported topic coordinators in evaluating student work, ensuring consistent feedback quality.</li>
</ul> at Flinders University<ul>
<li>Delivered comprehensive tutorials on Database Modelling, Information Management, and System Software, simplifying complex concepts for enhanced student understanding.</li>
<li>Guided students through hands-on exercises to develop practical skills and technical confidence.</li>
<li>Facilitated interactive group discussions and Q&A sessions to promote engagement and collaborative learning.</li>
<li>Graded assessments and provided detailed feedback to support academic development and improve performance.</li>
<li>Assisted professors in preparing lecture materials aligned with curriculum goals.</li>
<li>Collaborated with course coordinators to ensure tutorial content met educational standards and industry relevance.</li>
<li>Supported topic coordinators in evaluating student work, ensuring consistent feedback quality.</li>
</ul> at Flinders University