STELLA ARRIAGA
PHOENIX,AZ
Summary
Hospitality Team Member with experience supporting guest service, table seating, and meal delivery in fast-paced service settings. Coordinates customer greetings, floor care, and order handling to keep service moving smoothly during peak periods. Brings a service-minded approach that also reflects housekeeping work maintaining clean guest areas and meeting spaces.
Overview
1
1
Certification
22
22
years of professional experience
Work History
Personal Driver
Davis Family
Glendale AZ
02.2023 - 04.2026
- Maintained a clean, comfortable vehicle interior through regular room cleaning and floor care routines.
- Planned daily routes to avoid delays and adjust efficiently to traffic or schedule changes.
- Greeted family members and guests professionally while providing dependable door-to-door transportation.
- Monitored vehicle condition and reported maintenance needs before minor issues affected reliability.
- Communicated clearly with family members about arrival times, route updates, and schedule adjustments.
Laundry Attendant
Fairfield Inn By Marriott Savannah Midtown
Phoenix AZ
10.2023 - 08.2025
- Maintained clean, folded linens for guest rooms and common areas with consistent attention to quality.
- Sorted laundry by fabric type and care instructions to support proper cleaning and reduce damage.
- Operated washers, dryers, and folding equipment while following daily cleaning and maintenance routines.
- Restocked linens, towels, and laundry supplies to keep housekeeping areas prepared for guest turnover.
Hospitality Team Member
ISS Faculty Service
Phoenix, AZ
02.2009 - 09.2010
- Handle [number] guest interactions per shift while keeping rooms, common areas, and arrival support running smoothly.
- Clean rooms, hallways, lobbies, restrooms, and other work areas to maintain health standards.
- Sweep, scrub, wax, and polish floors using brooms, mops, and powered machines.
- Prepare meeting rooms and arrange decorations, media equipment, and furniture for business and social functions.
- Report damage, theft, and found articles to supervisors while protecting hotel and guest property.
- Provide additional arrival and departure support to improve guest satisfaction across front-of-house needs.
Housekeeping
Howard Johnson Hotel
Phoenix, AZ
01.2004 - 08.2006
- The primary duties were to provide thorough sanitation of designated rooms in preparation of new arrivals.
- Maintain cleanliness of the hotel facilities.
- Prepare rooms for meetings and arrange decorations, media equipment, and furniture for social or business functions
- Performing General Physical Activities
- Training and Teaching of New Hirers
- Experience with: Dusters, Housekeeping carts, Sponges, Spray bottles, Step ladders, Toilet brushes, Trash bags, Vinyl gloves, Work scrubs
- Supported laundry operations by sorting, folding, and organizing clean linens for reuse.
- Maintained cleanliness in hallways, lobbies, and common areas throughout the property.
- Sanitized bathrooms, surfaces, and fixtures according to hotel cleaning standards.
- Restocked towels, toiletries, and room supplies to support guest readiness.
Education
High School Diploma - Basic Skills and Developmental/Remedial Education, General
E-Academy High School
Phoenix, AZ12-2005
Skills
Room cleaning
Floor care
Restroom sanitation
Linen management
Inventory control
Guest communication
Interpersonal skills
Communication
Organizational skills
Decision making
Laundry operations
Certification
Peer support certification
Timeline
Laundry Attendant
Fairfield Inn By Marriott Savannah Midtown
10.2023 - 08.2025
Personal Driver
Davis Family
02.2023 - 04.2026
Hospitality Team Member
ISS Faculty Service
02.2009 - 09.2010
Housekeeping
Howard Johnson Hotel
01.2004 - 08.2006
High School Diploma - Basic Skills and Developmental/Remedial Education, General
E-Academy High School