Stella Miller
New York,NY
Summary
Goal-oriented professional effective at dealing with individuals during stressful and confusing situations to address benefits needs and navigate agency structures. Practiced at working with regulatory limits and department standards to handle requirements via email, letter, telephone calls and in person. Offering several-year background generating new business by selling various insurance plans.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Licensed Insurance Agent, Life&Health
Equis Financial
Remote, NYC
03.2024 - Current
- Conducted customer needs assessments to identify appropriate coverage levels and options.
- Established relationships with vendors that provide services related to insurance products.
- Researched complex underwriting issues and provided solutions for customers' satisfaction.
- Maintained accurate records of client information including contact details and policy changes.
Uber Partner-Parttime
DRIVER-CUSTOMER SERVICE
Jersey, NJ
06.2017 - 07.2024
- Provided customer service by answering questions, providing recommendations, and responding to feedback.
- Maintained cleanliness of interior and exterior of vehicle.
- Greeted passengers and provided a safe and comfortable ride to their destination.
- Displayed excellent knowledge of city streets and landmarks in order to provide accurate directions.
Licensed Insurance Agent , Life&Health
New York Life Insurance Co
Saddle Brook, New Jersey , NJ
03.2018 - 06.2020
- Negotiated contracts with providers to secure competitive rates for customers.
- Resolved disputes between customers and insurers by researching and interpreting policy language.
- Maintained accurate records of client information including contact details and policy changes.
- Pursued continued professional development through insurance workshops, course and webinars.
Account Sales Executive
eCureJapanese Company
New York City , NY
05.2013 - 07.2016
- Researched market trends to identify new business opportunities.
- Identified potential customers, established relationships, and negotiated contracts.
- Generated leads through cold calling and networking activities.
- Followed up with customers after delivery of goods or services rendered.
- Assisted in the development of pricing models for different products and services.
- Executed strategic sales plans to expand customer base and revenue.
Education
Some College (No Degree) - Financial Services Marketing Operations
Berkeley College
New Jersey Skills
- Email Marketing
- Insurance sales strategy
- New Agent Training
- Team training and development
- Asset Protection
- Regulatory compliance understanding
Certification
- New York State Life and Health License (resident) active
- New Jersey State Life and Health License (non-resident) active
- Ohio State Life and Health License (non-resident) active
- AML- Certification (currently active
Affiliations
- Active Tennis Player
- Practice Yoga
Timeline
Licensed Insurance Agent, Life&Health
Equis Financial
03.2024 - Current
Licensed Insurance Agent , Life&Health
New York Life Insurance Co
03.2018 - 06.2020
Uber Partner-Parttime
DRIVER-CUSTOMER SERVICE
06.2017 - 07.2024
Account Sales Executive
eCureJapanese Company
05.2013 - 07.2016
Some College (No Degree) - Financial Services Marketing Operations
Berkeley College
- New York State Life and Health License (resident) active
- New Jersey State Life and Health License (non-resident) active
- Ohio State Life and Health License (non-resident) active
- AML- Certification (currently active
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