Stella Reillo

• Gathered customer feedback for product development purposes.
• Increased sales and brand awareness through face-to-face marketing.
• Promoted positive company image through superior customer service experiences.
• Tracked and reported on engagement metrics from promotional activities.
• Represented brand at various trade shows and events, enhancing brand visibility.
• Utilized social media platforms to promote brand and interact with audience.

• Provided support to Accounts Payable team when needed.
• Monitored accounts to ensure accuracy of all financial transactions.
• Processed payments for vendors, customers, and other related parties.
• Interacted with various departments to coordinate payments and resolve discrepancies in a timely manner.
• Analyzed discrepancies in the daily reconciliation process.
• Researched customer payment issues and resolved disputes as needed.
• Recorded debit, credit and account transactions in computer spreadsheets and databases.

• Performed visual acuity tests, tonometry, refraction and other vision tests.
• Administered eye drops to patients as directed by physician.
• Maintained records of patient medical histories and test results.
• Provided assistance in the preparation of equipment for procedures.
• Sent patient prescriptions to pharmacies and scheduled future appointments.
• Assisted ophthalmologists with patient examinations and minor surgeries.
• Educated patients about eye care needs and safety practices related to vision health issues.

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• Performed preliminary eye exams, including visual acuity tests and color vision tests.
• Checked patient records for accuracy and updated them when necessary.
• Scheduled appointments for patients according to their needs and preferences.
• Instructed patients on how to properly use contact lenses or eyeglasses.
• Maintained a clean work environment by sterilizing instruments after each use.
• Ordered supplies from vendors, ensuring that the practice had adequate stock at all times.
• Contacted insurance companies to verify coverage information prior to treatment.
• Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues.
• Filed paperwork in accordance with HIPAA regulations and office protocols.
• Collected co-pays and insurance data, applying full and proper payment to patient accounts.
• Submitted diagnosis and procedure codes for insurance companies.