Stella Richard
Simi Valley,CA
Summary
Detail-oriented team member with strong customer service skills. Proven ability to resolve inquiries and maintain a welcoming environment, ensuring customer satisfaction and loyalty.
Overview
1
1
year of professional experience
Work History
Team Member
Chick-fil-A Sycamore Square
Simi Valley, CA
02.2026 - Current
- Provided exceptional customer service in a fast-paced restaurant environment.
- Maintained cleanliness and organization of workstations throughout shifts.
- Provided excellent customer service during peak hours and busy shifts.
- Maintained cleanliness and organization of dining area and kitchen supplies.
- Collaborated with team members to ensure smooth workflow during service hours.
- Handled cash register transactions accurately and efficiently for customer orders.
- Resolved customer inquiries and concerns with professionalism and empathy.
- Operated cash registers to process payments from customers.
- Worked hard to learn required tasks quickly to maximize performance.
- Greeted customers upon entering the store with friendly demeanor.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Rotated through a series of different stations based on team needs.
- Built and maintained working relationships with peers and upper management.
- Looked for ways to go above and beyond job requirements.
- Collaborated with team members to achieve daily goals.
Volunteer
Simi Covenant Church
Simi Valley, CA
06.2025 - 05.2026
- Engaged with congregation members to foster community relationships.
- Helped with prep, set up, and breakdown of community and public events.
- Offered support and assistance to community members.
Education
Associate of Science - Psychology
Moorpark College
Moorpark, CA 08.2026 - 10.2026
Santa Susana High School
Simi Valley, CASkills
- Customer service
- Team collaboration
- Event planning
- Cash handling
- Effective communication
- Problem solving
- Time management
- Workplace organization
- Quick learning
- Willingness to learn
- Safety
- Hospitality and accommodation
- Upselling techniques
- Decision-making capacity
- Flexible schedule
- Goal setting and achievement
- Attention to detail
- Cleaning
- Conflict resolution
Timeline
Associate of Science - Psychology
Moorpark College
08.2026 - 10.2026
Team Member
Chick-fil-A Sycamore Square
02.2026 - Current
Volunteer
Simi Covenant Church
06.2025 - 05.2026
Santa Susana High School