Stella Robins
Sandy
Summary
Resourceful and dedicated professional with a strong background in customer service, leadership, training, problem-solving and active listening skills to enhance team effectiveness and meet expectations. Skilled in fostering positive environments and delivering tailored solutions to meet diverse needs. I am eager to contribute my skills and learn new ones to be successful, supportive and ensure customer satisfaction.
Overview
7
7
years of professional experience
Work History
Donor Support Technician
CSL Plasma
Midvale
03.2026 - Current
- Assisted donors with questions, ensuring a supportive experience during visits.
- Monitored donor reactions and responded to any immediate medical needs.
- Assisted in setup and teardown of machines to ensure efficient donor experience and quick processing
Phlebotomist
Bio Life
Orem
03.2024 - 07.2024
- Successfully drew blood from patients of all ages in a timely manner.
- Performed venipuncture procedures with accuracy and precision.
- Prepared labels, forms, reports, and other paperwork related to specimen collection processes accurately and efficiently.
Sales/Stylist
Maurices
Sandy and Orem
11.2022 - 03.2024
- Delivered fast and friendly service to handle questions and service complaints.
- Performed inventory and stocking as instructed and praised by supervisors.
- Listened to customer requests and specifications, making appropriate suggestions to fulfill customer needs.
Shift Leader
Waffle Love
Midvale
01.2021 - 11.2022
- Managed inventory levels through company systems and guidelines to reduce loss.
- Coordinated workflow and maintained schedules to improve efficiency.
- Created a positive work environment through team-building activities and motivation.
Trainer
Marcos Pizza
Sandy
05.2019 - 01.2021
- Helped new hires assimilate into the workforce and get up to speed on procedures with successful onboarding processes.
- Successfully fulfilled orders in a fast paced environment with accuracy and exceeding quality expectations for customers.
- Customized training solutions to meet diverse learning styles and preferences.
Education
Diploma -
Hillcrest High School
Midvale, UTMedical Assistant Program -
CTEC (Canyons Technical Education Center)
Classwork -
Utah Valley University
Orem, UTSkills
- Problem-Solving
- Leadership
- Active Listening
- Communication
- Friendly
- Organized
- Energetic
- Following Directions
- Completing Tasks
- Team Player
- Reliable
Volunteer Experience
- Peer Leadership Team, 1 Year
- Volunteer Humanitarian Service, 18 Months - Full Time
Timeline
Donor Support Technician
CSL Plasma
03.2026 - Current
Phlebotomist
Bio Life
03.2024 - 07.2024
Sales/Stylist
Maurices
11.2022 - 03.2024
Shift Leader
Waffle Love
01.2021 - 11.2022
Trainer
Marcos Pizza
05.2019 - 01.2021
Diploma -
Hillcrest High School
Medical Assistant Program -
CTEC (Canyons Technical Education Center)
Classwork -
Utah Valley University