Stella Schwehr Reaka
Grants Pass
Summary
Reliable and adaptable professional with strong communication, organizational, and interpersonal skills. Experienced in team leadership, employee training, customer service, and support services. Knowledgeable in psychological principles and human development, with hands-on experience working with diverse populations. Known for a fast-paced work ethic, confidentiality, and commitment to quality service.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Scooter's Coffee
North Charleston
05.2023 - 06.2025
- Delivered consistent, high-quality customer service by adhering to brand standards.
- Assisted with interviewing, onboarding, and training new team members.
- Fostered a positive team culture, and encouraged high performance.
- Managed employee schedules, supported payroll processing, and tracked inventory.
- Contributed to achieving sales goals, and monitored financial performance.
- Oversaw cash handling and maintained accurate administrative records.
Undergraduate Student Intern
First Place Family Center
Eugene
01.2022 - 05.2025
- Supported staff in delivering services to families experiencing homelessness.
- Distributed essential items, including clothing, food, and hygiene kits.
- Maintained confidential client records under supervision.
- Assisted with data entry, file organization, and reporting tasks.
- Strengthened communication and advocacy skills in a human services environment.
Customer Service Ice Cream
The Chocolate Cow
Sonoma
06.2019 - 08.2022
- Provided excellent customer service while serving ice cream and desserts.
- Maintained cleanliness and organization of the service area and equipment.
- Operated point-of-sale system for accurate order processing and payments.
- Collaborated with team members to ensure efficient service during peak hours.
- Handled customer inquiries and resolved issues promptly and effectively.
Education
Bachelor of Science - Psychology
Bushnell University
Eugene, OR05-2022
Skills
- Strong communication and interpersonal skills
- Problem-solving and organizational abilities
- Team-oriented and adaptable in fast-paced environments
- Proficient in Microsoft Office Suite
- Experience with onboarding, training, and scheduling
- Maintains confidentiality and professionalism
- Knowledge of psychological theories and developmental stages
- Reliable, punctual, and receptive to feedback
Timeline
Assistant Manager
Scooter's Coffee
05.2023 - 06.2025
Undergraduate Student Intern
First Place Family Center
01.2022 - 05.2025
Customer Service Ice Cream
The Chocolate Cow
06.2019 - 08.2022
Bachelor of Science - Psychology
Bushnell University
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